Microsoft adds telehealth features to Teams

2021-10-25

Microsoft added health care-specific features to its Teams videoconferencing platform, a queuing feature that gives real-time updates on wait times and missed appointments, the ability to send appointment reminders by SMS and email, and an option for health care providers to add a logo and personalized messages in virtual visit waiting rooms. Patients can now use a browser window for telehealth appointments without installing the Teams app and can use Cerner and Epic EHR portals to schedule and attend virtual visits.

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