Philadelphia's Primp and Play caters to the whole family | List: 6 spas in and around Birmingham, England | Bernardus Lodge & Spa offers new, relaxing rituals
January 8, 2016
ISPA SmartBrief
Spa industry news

Spa Spotlight
Philadelphia's Primp and Play caters to the whole family
Primp and Play, a new day spa in Philadelphia, offers massages, facials, manicures and pedicures for children and adults. The facility also offers art classes and hosts private events like birthday celebrations and ladies' nights. The spa's retail area includes items handmade by local moms. ABC News (1/7)
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List: 6 spas in and around Birmingham, England
spa facial, spa treatment, hotel spa, relaxation, massage therapy
Alison Jones offers this list of six spas in and around Birmingham, England, where guests can enjoy a bit of pampering. The article includes tips on the best treatments and bargains at each venue. The profiled spas include: &Beauty in the John Lewis department store; Santai Medispa at Resorts World Birmingham; Birmingham Marriott Spa; New Hall Hotel & Spa, Sutton Coldfield; At One Day Spa at the Great Western Arcade; and The Hart Spa at Coppice Garden Centre. Birmingham Mail (U.K.) (1/8)
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Bernardus Lodge & Spa offers new, relaxing rituals
The Bernardus Lodge & Spa in Carmel Valley, Calif., features nine treatment rooms, a Vichy shower, dual eucalyptus steam and dry sauna rooms, an outdoor couple's soaking tub, a salon and much more. The spa uses the Eminence Organic Skin Care line and is offering many new treatments, including the Energy & Balance Ritual, the Sticks and Stones Massage and the Cashmere Well-Being Massage. (1/7)
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Retail Rundown
L'Oreal's new My UV Patch measures UV exposure
L'Oreal has unveiled My UV Patch, a "stretchable sensor" that tracks UV exposure and sends the information to the user's smartphone. The heart-shaped patch looks like temporary tattoo and can be worn for five days before being discarded. It will be available for purchase near the end of the year. The New York Times (free-article access for SmartBrief readers) (1/6)
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Hospitality Trends
Hoteliers urged to design lobbies as destinations
Livability and connectivity are trumping formality when it comes to hotel lobbies that appeal to today's guests, consultants said in a recent panel discussion. "Millennials don't want to sit in the hotel rooms. We're an industry so obsessed with hotel rooms. We spend all the time in the meetings with design, with tech service as well on that, yet we don't (focus on) the big communal experience," said Bill Barnett, Thailand-based C9 Hotelworks's managing director. (1/6)
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Business Best Practices
How to overcome your fear of cold calling
(Fox Photos/Getty Images)
Pitching your product or service can be an anxiety-inducing experience, particularly for introverts. But you can manage your nerves by focusing on customers' needs and rehearsing before cold calls, entrepreneurs say. "How you open and close your talk is important, you can trust the middle to take care of itself as that will be about listening," said Beth Buelow, author of "The Introvert Entrepreneur." The Guardian (London) (1/7)
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Customer Service
How to build your customer base with inbound marketing
Inbound marketing can be an efficient way to win new customers, writes Dasheroo Chief Marketing Officer Janine Popick. Inbound marketing techniques allow companies to show off their human side, establish their expertise and share valuable information, she writes. Inc. online (free registration) (1/6)
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Finance and Economics
How to apply for loans from online lenders
Some small businesses are going online for funding. Six key steps can help you apply for a loan from these sources, beginning with organizing your finances and using accounting software, writes Victoria Treyger of Kabbage. Entrepreneur online (1/6)
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Water Cooler
Ben Franklin hosted wild electricity parties
Before Benjamin Franklin tied a key to a kite to prove that lightning is electricity, he conducted other experiments to better understand how electricity works. Often these experiments took the form of parties, where he surprised guests with tricks involving static electricity -- including one electric feast he hosted in 1749 on the banks of Philadelphia’s Schuylkill River. Atlas Obscura (1/6)
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Start the New Year right ...

... With the latest edition of Pulse magazine! Explore the digital version for extra interactive content and dive into the pages to learn about the top consumer trends for 2016, meet the new members of the ISPA Board of Directors, examine the arena of wellness technology and so much more.
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The only competition worthy of a wise man is with himself."
-- Washington Allston,
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