Ergodyne rebuilt its e-commerce website in 2016, replacing three websites with one geared toward customer needs. The new website allows customers to request a quote and quickly order based off product files or numbers, while offering better inventory tracking.
The smartphone market is expected to see more all-screen handsets during 2019, a trend that promises to drive higher demand for touch and display driver integration chips, industry sources say. Android smartphones are expected to lead the push for more bezel-less screens, those sources note.
Perfect order performance is the key to customer loyalty and should always be the goal, argues Marisa Brown of the American Productivity & Quality Center. "Achieving perfect order performance transcends silos inside the company, making everyone equally accountable for success in the eyes of the customer," while also saving money, she writes.
Enterprise asset management and enterprise resource planning solutions are both needed in industrial internet of things environments, Sheila Kennedy writes. She recommends using an integrated ERP and EAM solution.
Google has changed how it designs data centers and manages its cooling, and has bought clean-energy offsets, in its effort to be carbon-neutral and embrace "circular economy" principles. Google is also remanufacturing and reselling data servers, as well as reusing components, says Google sustainability executive Kate Brandt.
JPW Industries' online learning platform, JPW IQ, has 53 courses for salespeople and distributors that offer the latest information on products. "With our hybrid sales team and online university, we can reach distributors and buying groups with more product know-how than ever before," Matt Dedeluk writes.
Manufacturers and community colleges in and around Charleston, S.C., use apprenticeship programs, with one example being those offered by Trident Technical College. It trains students for skills requested by employers.