CFPB Final Debt Collection Rule – What You Should Know | WEBINAR: CFPB Final Debt Collection Rule Part II | eBOOK: In Depth Guide to the CFPB's New Debt Collection Rules
January 12, 2021
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Spotlight on CFPB’s Final Debt Collection Rule (Reg F)
The CFPB announced its long-awaited final debt collection rule, amending Reg F, which implements the FDCPA and governs activities of debt collectors. With the rule going into effect November 30, 2021, learn how LiveVox is helping both creditors and debt collectors alike prepare their operations for the upcoming changes with the helpful resources and solutions below.
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CFPB Final Debt Collection Rule – What You Should Know
The final debt collection rule addresses, among other things, communications in connection with debt collection, as well as requirements for certain consumer-facing debt collection disclosures. However, with the new requirements also come new questions.  Check out our recent Q&A to better understand the ruling and how it may impact your operations.
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Join us Wednesday, Jan. 20th at 1pm ET as our industry experts meet again to discuss the second part of the CFPB’s ruling that was announced on December 18th. Part II focuses on three key issues including time-barred debt, passive debt collection, and most notably, validation notices. Register here for our webinar as we provide an in-depth look at the ruling and how ARM leaders can prepare.
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eBOOK: In Depth Guide to the CFPB's New Debt Collection Rules
The new requirements from the CFPB are designed to address concerns about debt collection communications. These rules apply to calling customers, but now for the first time ever, the CFPB has also issued rules around email and SMS. We'll cover how the new regulations impact you, what you need to do about them, and how LiveVox can help you strategize and execute for success. Download eBook
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LiveVox
LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, and WFO to deliver exceptional agent and customer experiences, while helping to reduce compliance risk. Our reliable, easy-to-use technology enables effective engagement strategies on channels of choice to drive performance in the contact center. To learn more, visit our site.
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