Amazon has applied for a liquor license that would allow it to open a store selling beer, wine and spirits in San Francisco. In addition to a brick-and-mortar store, the 200-square-foot location on the site of one of the company's warehouses would give Amazon a hub for delivering alcohol purchases to Amazon Prime customers in the area.
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Whole Foods Market CEO John Mackey was initially reluctant to sell the company to Amazon two years ago, but his views have since changed and in an interview he compares the current ownership situation to his nearly three-decade marriage to his wife, Deborah. "Do we love absolutely everything about Amazon? No. We probably love 98%," Mackey says.
IKEA created more than 380 jobs when it opened a new store in Norfolk, Va., earlier this year, and sales at the location are 20% above forecasts, market manager Charlie Plisco said. The Sweden-based retailer is focused on cutting carbon emissions and boosting sustainability efforts at this store and others around the globe, he said.
Mall of America owner Triple Five Group has put 49% of the massive Minnesota retail center up as collateral for a loan on its ambitious American Dream project in New Jersey, according to public documents. Mall of America will still be the country's biggest shopping mall, but American Dream will feature a bigger entertainment lineup including a 16-story ski slope, a water park and a Nickelodeon theme park.
Ulta Beauty has won over millennials with a mix of diverse products and services that drive traffic and in-store sales and engender ongoing loyalty. Members of the retailer's loyalty program generated 90% of last year's total $6.72 billion in revenue.
Philanthropy-minded designers and longtime friends Donna Karan and Kenneth Cole have been working together to help the people of Haiti since the 2010 earthquake on the island. Most recently, the pair joined on a line of 10 footwear styles inspired by Haiti and made by locals.
What is friendly fraud costing you? Policy abuse, or friendly fraud, is up 170% since the end of 2017, according to a report from Forter. Learn about what friendly fraud looks like, how much it costs retailers and what you can do to prevent it from being a drain on your business. Get the white paper.
Square has launched a new portable point-of-sale machine for retailers in Canada that features a touchscreen in place of a traditional keypad, shows a detailed breakdown of the bill and prints receipts. Square launched about a decade ago as a small-business solution for processing credit cards via smartphones.
About 180 million Chinese tourists are expected to visit Europe this year, and merchants in a growing number of European countries have begun accepting Alipay to make it easier for the visitors to make purchases. Earlier this summer, Alipay teamed with six mobile wallet services in Europe to create a QR code that lets Alipay users pay at any business that accepts one of the services.
For every segment of retail, there are more companies opening stores than closing them. A new report from IHL Group points out that for each company closing stores, 5.2 are opening stores. "Retail stores are definitely not going away," NRF Vice President for Research Development and Industry Analysis Mark Mathews writes. Read more.
A new concierge service is helping retailers like designer handbag brand Dagne Dover remove customer friction points in the post-purchase experience. Narvar Concierge offers pickup and returns for a number of predominantly online retailers at more than 8,000 Walgreens locations and select Nordstrom stores. Read more from NRF's STORES magazine.
Greg Creed will retire as CEO of Yum Brands at the end of the year and be succeeded by President and Chief Operating Officer David Gibbs, the parent company of KFC, Pizza Hut and Taco Bell announced Monday. Yum has focused on expanding franchise ownership in recent years and plans to improve the customer experience with technology investments that could include automation and artificial intelligence, Gibbs said.