makes it easier for agents to book trips | American to start weekly service to Dominican Republic from O'Hare | Bahamas One&Only Ocean Club reopens after makeover
December 17, 2015
ASTA SmartBrief
News for travel agents

Business and Industry Watch makes it easier for agents to book trips has redesigned its website for travel agents to make quoting, booking and managing reservations easier. The new website offers exclusive training materials, a new tool for matching clients to resorts based on preferences, and a function that allows agents to send handpicked deals to their clients. Travel Agent Central (12/16)
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American to start weekly service to Dominican Republic from O'Hare
American Airlines
(Robyn Beck/Getty Images)
American Airlines plans to begin nonstop service on Saturday to the Dominican Republic from Chicago O'Hare International Airport. American will deploy Boeing 737-800s for the weekly service. The carrier also announced plans to add service from O'Hare to Providence, R.I., and Norfolk, Va., next year. Chicago Tribune (tiered subscription model) (12/15)
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Bahamas One&Only Ocean Club reopens after makeover
The One&Only Ocean Club on Paradise Island, Bahamas, has reopened after a five-month renovation. Additions include an infinity pool and the Ocean Pool Grill. (free registration) (12/15)
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Trends and Technology
Singapore flights offer unlimited connectivity
(Roslan Rahman/Getty Images)
Unlimited in-flight data roaming is available to travelers flying on many of Singapore's leading airlines and several international lines that serve the country. The partnership between 18 airlines and telecommunications company M1 gives subscription Internet access to fliers for up to a maximum of about $17.64 per day. ZDNet (12/17)
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In the Caribbean, all-inclusive remains popular
When it comes to the Caribbean region, the all-inclusive package continues to be very popular, industry insiders say. "I'm a true fan of the model," said Lionstone Development's Diego Lowenstein. "Particularly for this region, everything comes together. You can capture the full revenue cycle of the guest, drive more expensive labor resources and see it come to the bottom line." (12/15)
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Destination of the Week
Four river cruise lines are sailing to Transylvania
Lonely Planet has named Transylvania one of the top regions to visit in 2016, and several river cruise lines are ready to bring guests to the destination, offering excursions to the city of Brasov and nearby 14th century Bran Castle. Located in central Romania, Transylvania is known for its moody, dramatic mountains and castles and, of course, for author Bram Stoker's fictional Count Dracula, inspired by the 15th century Romanian prince Vlad the Impaler. If your clients want to add a bit of vampire lore to their European river cruise in 2016, several lines are offering itineraries that include Transylvania.
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Consumer Travel News
Visiting 10 compelling North American sights
Travel writer Christopher Reynolds documents 10 of his favorite North American sights from the past year that travelers will love to experience. On his list: swan boats in Boston, autumn leaves in Virginia, the Bahamas' Coco Cay and Lands End in Cabo San Lucas. Los Angeles Times (tiered subscription model) (12/16)
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Best Practices
Committing to doing what is right
A company that commits to doing what's right to help customers solve their problems will reap the benefits, Mike Marchev writes. Going above and beyond rather than taking the easy route is appreciated by customers and leaves a lasting positive impression. Travel Research Online (12/16)
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Small-Business Strategies
Your employees need leadership, not just advice
Leaders should stop giving so much advice, writes Mary Jo Asmus. Giving advice might make you feel smart, but it actually stifles the smart, creative, capable people you've hired. "So instead of giving advice, have a great vision and mission, delegate fully, coach your team, and get out of the way," Asmus suggests. (12/16)
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8 steps to improving your attitude and boosting your career
Intelligence is an important attribute in most careers, but even the smartest professionals won't get far with the wrong attitude, says psychologist Carol Dweck. The most successful people have a growth mindset, which means they believe they can grow and improve with effort. Dweck says you can develop this mindset, starting by not giving up hope when you fail, cultivating passion and taking action. The Globe and Mail (Toronto) (tiered subscription model)/ (12/11)
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ASTA Spotlight
Register Now! ASTA Legislative Day is March 14-15, 2016 in Washington, D.C.
We are pleased to officially invite you to attend ASTA's Legislative Day 2016, which will take place March 14-15 in Washington, D.C. At this exclusive event, open to ASTA members only, travel professionals from all segments of our industry will converge on Capitol Hill to speak directly to lawmakers about issues that impact travel agents and the broader travel and tourism industry. Going unrepresented in Congress is to invite disaster at a time when legislators will be considering issues of huge impact to travel agents. Register now! We look forward to seeing you in D.C. next year!
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ASTA connects members with Consumer Leads
The Trip Request Service offers ASTA members exclusive access to potential business from consumers through our Consumer Leads listings. These consumers complete a Trip Assistance form on ASTA's consumer Web site -- -- and await a reply from ASTA member travel agents. Join ASTA today to grow your business and connect with potential new clients through this valuable service.
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Practice is the hardest part of learning, and training is the essence of transformation."
-- Ann Voskamp,
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