Kohl's will shutter all four of its Off/Aisle locations and exit the four-year-old discount retail concept on Aug. 3, executive Jon Grosso wrote in a staff memo. The concept was created to sell Kohl's returns at deep discounts, but inventory management improvements at full-line Kohl's stores left Off/Aisle stores short of stock, the memo said.
You vs. Amazon: Compete with Same-Day Delivery Amazon is changing the game once again with one-day delivery. But you shouldn't have to sacrifice profitability to create your own same-day infrastructure. Stay competitive by augmenting your logistics network with crowdsourced delivery to meet same-day delivery demands.
Corie Barry officially ascended to the CEO post at Best Buy on Tuesday, succeeding Hubert Joly, who will remain with the retailer as executive board chairman. Barry joined the company two decades ago as a financial analyst and was named chief financial officer three years ago.
Gap will team with India's Arvind to open a facility in Ahmedabad, India, that will focus on finding ways to reduce water usage in the apparel industry. The companies will also create a water treatment plant that will make treated wastewater available to the garment industry.
Neiman Marcus is discounting more luxury goods and continuing to invest in integrating in-store and digital sales as part of a turnaround strategy. The retailer, which reported a 1.5% dip in third-quarter same-store sales, said its new flagship at New York City's Hudson Yards as a place to test new services and experiences, CEO Geoffroy van Raemdonck said.
Kroger is rolling out CBD products to 945 stores in 17 states, offering items like oils, balms and creams. The grocer joins the ranks of CVS, Walgreens and Vitamin Shoppe in offering the products, but will not be able to sell CBD-infused food or drinks until further FDA rulings.
Specialized Bikes gave their marketing a digital touch Specialized cultivated a large following over several decades, but this didn't stop them from wanting to reach new heights. The bicycle brand made a huge investment in digital marketing with AdRoll. Discover how they and other brands seized the opportunity to grow their bottom line.
Americans will spend about $16 billion on Father's Day this year, and $2.5 billion of that will be spent on clothing, according to an NRF survey. Men are on track to spend an average of $160.74 on their dads this year, outpacing the $118.29 women are expected to spend.
Experiential retail space Showfields opened a free co-working space that can accommodate 40 users, the latest example of the two industries partnering to boost retail sales by fostering community. Lululemon has community spaces in its stores, and co-working company WeWork has teamed with Rent the Runway to create on-site drop-off spots.
Retailers including Sephora, Ulta Beauty and Wayfair are investing in developing tools that will continue to improve how retailers use customer data to improve the shopping experience. The ultimate goal is to save shoppers time and frustration by paring down merchandise selections.
Convenience chain Sprint Food Stores has installed a new surveillance system that has already yielded major results. The advanced video surveillance system from i3 International has resolved five major incidents since Sprint Food started a pilot installation in 2017, including an incident involving a truck driving over a fuel price sign and then pulling away, and another where a truck sheared the roof off a Sprint Food storage shed. Read more about the technology from NRF's STORES magazine.
"Friendly fraud" is a subset of credit card and debit card fraud where a customer disputes a charge and the bank doesn't investigate whether a fraud actually took place. Instead, the bank just takes the customer's word for it and issues a chargeback to the merchant, who then has to fight the claim. It's costly, especially for online retailers -- it's estimated that 28% of all e-commerce revenue today is lost to friendly fraud. Read more from NRF's STORES magazine.
Health-focused fast-casual chain Sweetgreen has acquired Washington, D.C.-based prepared meal delivery service Galley Foods for an undisclosed amount. The deal will expand the 94-unit chain's tech expertise, bring savings on bulk ingredient purchases and help Sweetgreen "accelerate our delivery and dinner businesses," CEO Jonathan Neman said.