Nearly half of Walmart shoppers surveyed in November said they're worried about the economy, and 40% said they don't think there will be a fast recovery, Walmart Chief Customer Officer Janey Whiteside said Tuesday at NRF 2021: Retail's Big Show -- Chapter 1. Walmart shoppers continue to find ways to save, including switching to private-label brands, shopping the specials and opting for smaller packages, Whiteside said.
The Future of Retail Experiences Join Karen Katz, former CEO at Neiman Marcus Group and Daniel yaffe, COO at AnyRoad for a fireside chat and live Q&A as they explore the acceleration of digital transformation in retail, how it affects consumer engagement now, and the future of retail experiences. Register now
The pandemic has altered people's perception of time and generated a sense of nostalgia that has consumers craving familiar products and experiences, WGSN Director of Insight Andrea Bell said during her Big Show presentation titled "Consumer Behavior: Making Sense of the Aftermath of Uncertainty." She shared insights into how the emotional stress of the past year is likely to affect future consumer behavior.
NRF Chairman and Qurate Retail Group President and CEO Mike George gave one of two keynotes to kick off the first day of NRF 2021: Retail's Big Show -- Chapter 1. Sessions on the first day often centered around the ways COVID-19 has been reshaping retail.
Cinemark + Legion Workforce Management at NRF Attending NRF 2021? Learn how Cinemark is using Legion's AI-powered WFM to improve their agility, employee engagement, and reduce the amount of time managers spend on scheduling all while managing compliance requirements and the complexities of modern theaters. Register now.
Target's pandemic-year growth continued during the holiday season, with same-store sales rising 17% in November and December, fueled by a 102% surge in digital sales, the retailer reported. Shoppers spent an average of 12% more per shopping trip during the holidays and made use of same-day shopping options including curbside pickup.
Dollar General is one of the first US companies to incentivize employees to get the COVID-19 vaccine. The retailer will offer four hours of pay to employees who verify that they have received the vaccine, and employees who have adverse reactions to the vaccine will receive paid time off, the retailer said.
Urban Outfitters CEO Trish Donnelly will leave at the end of January and Free People CEO Sheila Harrington will oversee both banners, the company said. The retailer, whose brands also include Anthropologie, reported a 9% drop in same-store sales in November and December due to the pandemic.
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Starting this spring, Walmart will test a new contactless home delivery method that uses a temperature-controlled smart box placed outside homes to store items, allowing deliveries 24 hours a day. The pilot will be conducted in Walmart's hometown of Bentonville, Ark., using containers made by HomeValet, which feature three temperature zones for storage of pantry, refrigerated and frozen products.
The North Face has gone from cold-weather necessity to fashion statement over the past decade, as influencers including Kendall Jenner and Bella Hadid have embraced the brand's retro styles. Popular North Face jackets from years past are popping up again in nontraditional places including Asos, Urban Outfitters and other retailers popular with Gen Z shoppers.
A Path to Profitability: 2021 Manufacturing Trends This year is shaping up to be a year of advancement for US manufacturing. Our Jan. 27th SmartSummit will explore: how technology will help manufacturers this year, why a localized supply chain is gaining favor and actions manufacturers must take to boost profitability now and in the future. Our panel of experts will offer new-year strategies and real-world examples of how best to succeed. Register today and join us
In a featured session at NRF 2021: Retail's Big Show -- Chapter 1, Ira Kalish, Deloitte's chief global economist, and Janey Whiteside, chief customer officer at Walmart, discussed the past, present and future effects of the continuing global pandemic on consumer behavior, retailers and the overall economy. Read more.
Jamie Dimon, CEO of JPMorgan Chase & Co., and NRF CEO Matthew Shay discuss the future of the economy; Indra Nooyi, former chairman and CEO of PepsiCo, talks the future of business; and The Home Depot and ULTA Beauty discuss corporate social responsibility at NRF 2021: Retail's Big Show -- Chapter 1. Don't miss out! Register now.
Shake Shack improved its same-store sales performance in the fourth quarter, fueled by growth at suburban locations, while the chain's urban locations continued to see steep declines. Overall revenue in the quarter ending Dec. 30 grew 4%, and CEO Randy Garutti said he believes curbside pickup and delivery will help the chain make it through the pandemic.
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