Kohl's will streamline parts of its workforce in a restructuring that will eliminate 250 positions without closing stores or offices, the company said. The retailer will reorganize teams in its merchant division and eliminate a layer of regional store-leadership positions.
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Retailer The Body Shop will start "open hiring," a recruiting process that does not require applicants to submit to background checks or drug screens and hires them on a first-come, first-served basis. The model, pioneered by a bakery in New York, aims to eliminate barriers to employment and reduce turnover.
Target and Best Buy are among the 19 US retailers likely to see merchandise shortages this spring as the coronavirus outbreak keeps factories in China closed or understaffed, Wells Fargo analysts note. Walmart and Dick's Sporting Goods are also on the list of retailers likely to experience shortages by about mid-April.
Walmart has opened a case-ready beef plant in Georgia in an effort to improve the quality of its food offerings, and may look to vertically integrate more aspects of its supply chains, according to a CoBank Knowledge Exchange division report. "Walmart is not a new face to the beef industry, but the way that they're going to be playing in the future is going to be very different," said CoBank's Will Sawyer.
No other bidders emerged to challenge the $81 million offer for Forever 21 made by Simon Property Group, Brookfield Property Partners and Authentic Brands Group. Keeping Forever 21 afloat is important partly because the loss of a major tenant might lead smaller mall tenants to seek rent cuts or, in some cases, attempt to terminate their leases.
Department stores including Neiman Marcus, Nordstrom and Saks Fifth Avenue are continuing to innovate and stay relevant, said James Miller, CEO of fashion conglomerate The Collected Group. "They have a specific customer who may be different than a Rent the Runway model, and that customer needs to be serviced differently," he said.
Independent bookstores that have learned to reinvent themselves and succeed in the age of Amazon could offer lessons for retailers in other segments, said Harvard professor Ryan Raffaelli, who wrote a study on the subject. Successful indies have built communities with their customers and created unique experiences that give shoppers a reason to return.
Online grocery spending is projected to triple by 2023 to $74 billion, according to Acosta research. As more consumers turn to online ordering, retailers have a growing opportunity to reach a greater number of shoppers and boost sales by appealing to specific needs. Read more.
Having a strategy for introducing or expanding online ordering can help retailers take advantage of the opportunities presented by online grocery shopping. Online ordering can enable retailers to expand their reach, appeal to specific shoppers and even increase impulse buys. Learn how.
Whether it's two-day shipping, mobile apps that let customers browse their local shop, or services like buy online, pick up in store, retailers have been setting new standards for easily finding and receiving items. In the latest issue of the Consumer View report, NRF surveyed shoppers to uncover the role convenience plays throughout the purchasing process. Learn more.
Michael Barlow and Lucas Dickey didn't have traditional retail backgrounds when they founded Fernish in 2017, but that hasn't kept them from succeeding. NRF recently spoke with the two co-founders of the furniture subscription service and discussed their promise of a better customer experience for an increasingly mobile society. Read more.
72andSunny New York created a "Feed Your Happy" joint campaign for Carl's Jr. and Hardee's that introduces a new limited-time Big Fried Cheese Angus Thickburger and features brand mascot Happy Star. A series of spots show Happy Star bringing some levity to boring "adulting" moments, such as attending work meetings, and the campaign will include Twitter content from the The Brand Amp, radio ads touting a 1-800 number for fans to talk to Happy Star and possible TikTok plans.