Best Buy plans to consider candidates both inside and outside of the company as it looks to fill the chief financial officer position that will be vacant when Corie Barry moves up to CEO in June. Recruiters say the retailer will likely look to candidates with omnichannel and transition experience, tech expertise and a comfort level with change.
Are You Focused on this One Thing? The retail experience is no longer about a simple transaction or a single touchpoint—for modern consumers, it's an end-to-end shopping journey. How are you making that journey seamless, intuitive and delightful? Drive a Storevolution across your network today!
Walmart is still committed to growing in India, nearly a year after acquiring e-commerce platform Flipkart for $16 billion, CEO Doug McMillon said during a trip to the country. In a meeting with employees, McMillon reportedly congratulated Flipkart for adding more than a million new customers.
Like the New York City residents it's serving with its new planning studio, IKEA is learning to streamline its stuff to fit into a much smaller urban space. Customers can take their apartment measurements to the 17,350-square-foot shop and work with designers to figure out the best ways to maximize minuscule spaces.
Casual wear brand Champion is enjoying the fruits of its efforts to create new designs, open more stores and raise brand awareness on social media. The brand is winning with teens, it boasts about 6 million Instagram followers and booked double-digit sales growth in the fourth quarter.
Although the traditional loyalty program model is about winning shoppers through savings tied to cards and coupons, Publix and Whole Foods Market have tapped into other avenues of loyalty. Unique in-store experiences like cooking demonstrations and craft beer tastings can attract and retain shoppers, while reducing everyday prices and improving customer service can also inspire loyalty.
Ten retail executives, including Amazon founder and CEO Jeff Bezos, Kroger digital chief Yael Cosset and Brandless co-founder Tina Sharkey, have been named to Business Insider's list of 100 people who are transforming business. Also on the list: Inspire Brands CEO Paul Brown, Walmart digital executive Andy Dunn and Glossier founder Emily Weiss.
Walmart's new partnership with subscription service Kidbox is the latest move by a mass retailer to revamp the way they promote and sell kids' clothing, a category that's especially price-sensitive because parents have to make new purchases as children grow. Target and Amazon have also refreshed their children's apparel offerings with exclusive and private-label lines.
Growing demand for fresh foods is driving growth in the perimeter of the store, which presents opportunities and challenges for retailers. Read the Q&A with Acosta Senior Vice President, Fresh Foods Bryan Chartrand to learn how retailers can cater to consumers’ evolving tastes and what the perimeter department of the future will look like.
Movie fans can use their Regal app to scan in-theater posters, uncover hidden Easter eggs and unlock exclusive rewards such as movie club credits or free popcorn through the end of April. "With the rise of augmented reality, we strive to stay on the forefront of cutting-edge technology to give our guests unbeatable entertainment experiences, as well as reward Regal's loyal moviegoers," said Chris Sylvia, Regal's vice president of media.
One of the best-attended and most widely discussed sessions at last year's NRF PROTECT conference was a presentation by James Mullan, senior vice president of GDR USA, who urged loss prevention specialists to be modern-day heroes who future-proof their businesses. Mullan is returning to NRF PROTECT 2019 with his perspective on new trends in asset protection. Learn more and register.
Nordstrom Senior Vice President of Customer Experience Shea Jensen sits down with NRF's Retail Gets Real podcast team to share how Nordstrom approaches innovation involving customers and why innovating isn't necessarily about being disruptive. Listen here and subscribe.
Starbucks rolled out the revamped version of its popular loyalty program on Tuesday, with a tiered rewards system and new customization options. The program had 16 million members by the end of last year and rewards members accounted for 40% of transactions at US stores.