Kroger and Instacart have joined to offer 30-minute delivery on food and household items as the grocer works to meet the continuing demand for speed and convenience from its online customers. Kroger's partnership with Instacart resulted, in part, from the grocer's experiment with accelerated delivery two years ago, which revealed such a service was difficult to maintain and expand using only Kroger employees.
Gap plans to sell $1.5 billion in bonds to buy back costly debt incurred during the pandemic, the fashion retailer said. Last month, Gap raised its full-year guidance on strong second-quarter results as consumer spending on apparel rebounded.
Denmark-based jewelry retailer Pandora will invest $158.7 million to increase production by 60% as part of a two-year plan to double revenues in the US and triple sales in China. The company, which generates three-quarters of its sales via direct-to-consumer channels, is planning a new store format and also plans to reach zero emissions by 2040.
Looking ahead with a curiosity for discovering the next new things and embracing change have helped Pete Nordstrom navigate his career at the family retail business where, as a young shoe buyer in the 1980s, he saw the potential early on of brands including Dr. Martens and Birkenstocks. Today, as president and chief brand officer, Nordstrom talks about weathering the pandemic, evolving partnerships with vendors and maintaining the retailer's reputation for service.
Interactions between sales associates and customers can be the best way for retailers to create personal connections with consumers, industry experts say, and the ability to connect online as well as in stores can deepen those relationships. Retailers including Sephora and Express are evolving the roles of their store employees from such tasks as stocking shelves and running registers, to experiential roles like offering beauty and style expertise.
Walmart will put additional focus on improving its meat, dairy and produce presentation and sales performance with changes that include the recent launch of its private-label McClaren Farms beef line, President and CEO Doug McMillon said at an industry conference last week. McMillon also discussed supply chain challenges, the strong current retail environment and said he sees "a lot of opportunity going forward to add things to the stores and keep them fresh."
Nordstrom has seen demand for dresses and dress shoes soar this summer as consumers returned to attending weddings and parties, executive Tacey Powers said. Heading into fall and the holidays, Powers added that the retailer is keeping in close contact with vendors to help them navigate the current supply chain hurdles.
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Target Board Chairman and Chief Executive Officer Brian Cornell will receive The Visionary award from NRF. For more than 100 years, NRF has recognized an individual who has served the retail industry with distinction throughout their career and driven positive change for the industry. The award will be presented at the NRF Foundation Honors in New York City on Jan. 16. Learn more.
Ariel Kaye, founder and CEO of the home brand Parachute, talks about how her company has grown throughout the pandemic, why it is investing in stores and what's on the horizon for the home segment looking toward 2022. Read more.
Taco Bell has begun testing a subscription program that lets app users pay between $5 and $10 for a 30-day pass that entitles them to one taco per day. The Taco Lover's Pass is available through Nov. 24 at 17 locations in Tucson, Ariz.