As grocery retailers introduce or expand their online ordering capabilities, they will need to take care to offer a positive customer experience by building easy-to-use interfaces, offering the right mix of products and avoiding common missteps such as incorrect orders and unsatisfactory substitutions. Download the white paper to learn more about:
- What’s driving the growth of online grocery shopping – both click-and-collect and delivery
- Acosta data on which consumers use online grocery shopping the most
- Opportunities to improve business with online grocery pickup