Ore. 9-1-1 centers getting many calls about evacuations | NENA Ignite starts Sept. 22! | Md. county 9-1-1 to answer city police's overnight calls
September 17, 2020
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Making the Call
9-1-1 centers in Oregon are receiving high levels of calls from people with questions about wildfire evacuations, which could be better handled by calling the state's 2-1-1 nonemergency number, officials say. 2-1-1 can also provide information about social services and other resources.
Full Story: Herald and News (Klamath Falls, Ore.) (tiered subscription model) (9/15) 
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Our free-to-attend virtual conference and expo begins next Tues., Sept. 22! There are dozens of informative sessions planned, along with networking opportunities and the chance to check out the latest innovations in public safety. Register here.
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The Board of Commissioners in Carroll County, Md., agreed that the county's Emergency Communications Center will prepare to handle 9-1-1 calls for police in the city of Westminster from the hours of 11 p.m. to 7 a.m. The city had requested the help for financial and safety reasons, and the county will also add two more dispatchers.
Full Story: Carroll County Times (Westminster, Md.) (9/15) 
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Rachael Payne became the 9-1-1 director in Robertson County, Tenn., in May after working as a dispatcher for 17 years. Although she says she misses regularly taking calls, she is grateful for the work of her team.
Full Story: Robertson County Connection (Springfield, Tenn.) (9/16) 
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A sheriff's deputy and others in Knox County, Tenn., have called 9-1-1 with reports of seeing a tiger cub on the loose. Local zoos say none of their tigers have escaped, and experts say the animal, if it exists at all, is probably a bobcat.
Full Story: WVLT-TV (Knoxville, Tenn.) (9/14),  WVLT-TV (Knoxville, Tenn.) (9/10) 
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Policy Pulse
9-1-1 professionals in Colorado can now receive workers' compensation for the psychological repercussions of encountering trauma in the course of their work. The compensation applies to both visual and audio experiences.
Full Story: KCNC-TV (Denver) (9/14) 
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Innovation Insights
The Laredo Independent School District in Texas needed to improve cellular coverage in school buildings, so it adopted a hybrid active distributed antenna system. The expanded cellular coverage will help if people have to call 9-1-1 in an emergency, school officials said.
Full Story: American School & University (9/12) 
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NENA News
NENA Ignite starts Sept. 22!
(NENA)
Our free-to-attend virtual conference and expo begins next Tues., Sept. 22! There are dozens of informative sessions planned, along with networking opportunities and the chance to check out the latest innovations in public safety. Register here.
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Life is a train, get on board.
Khaled Hosseini,
writer
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