Hotel storm resiliency relies on planning, maintenance | "Superyacht villa" available at Maldives' Jumeirah Vittaveli | Marriott: Loyalty program helps drive home-rentals, all-inclusives
September 6, 2019
ILHA SmartBrief
News for luxury hospitality professionals
Hotel storm resiliency relies on planning, maintenance
Hotel storm resiliency relies on planning, maintenance
2017 hurricane preparations in Florida. (Joe Raedle/Getty Images)
Building hotels to exceed building codes is an important part of resiliency in the face of hurricanes and other bad-weather episodes, but preparation and maintenance of existing structures may save the day. From building up dunes to sealing the roof deck to creating smart water storage, EDSA architect Doug Smith offers several tips.
Hotel News Now (9/5) 
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The Concierge Desk
"Superyacht villa" available at Maldives' Jumeirah Vittaveli
The Jumeirah Vittaveli resort in the Maldives has debuted its 85-foot "superyacht villa," on which up to eight guests can stay overnight or up to 20 guests can book for day cruises. It has a four-person hot tub and a swim platform and will sail to various hidden beaches.
TravelPulse (9/4) 
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Marriott: Loyalty program helps drive home-rentals, all-inclusives
Marriott Chief Financial Officer Leeny Oberg says the Bonvoy loyalty program has been a helpful driver for its efforts to counter hospitality disruptor companies. "[Our] home rentals and all-inclusive resorts give loyalty members even more options for travel experiences with Marriott [and] allow us to leverage our strong brands and expertise in an evolving competitive landscape," Oberg says.
Skift (9/5) 
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Hospitality Trends and Technology
Hilton immerses executives in the day-to-day work
Hilton has senior staff and board members physically experience hotel operations such as housekeeping and engineering, writes Dana Brownlee. The three-day experience helps executives understand what staff go through and can lead to ideas for improvement.
Forbes (9/4) 
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Speedy bid responses, travel manager ties boost business traffic
Having companies that regularly use a hotel can create a cushion during economic downturns, and "that can sometimes mean sacrificing on rate in high-demand windows to keep those relationships strong," Sean McCracken writes. Responding within 24 hours to requests for proposals and teaming up with company travel managers who can advocate for continued high-level service can help.
Hotel News Now (9/5) 
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Spotlight on Development
Hard Rock seeks Greek casino license for integrated resort
Hard Rock International is eyeing a casino license in Athens -- with a decision from Greece expected by year's end -- with the hopes of building a $1.11 billion integrated resort in the Greek capital. It would be part of the larger Hellenikon project, a planned entertainment district.
Reuters (9/4) 
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International Update
Sapa, Vietnam's 5-star Hotel de la Coupole offers ethno/French design
Sapa, in Vietnam's Lao Cai province, is growing in popularity, and the 249-room, five-star, Bill Bensley-designed Hotel de la Coupole no doubt will add to the 1.6 million visitors from the first six months of the year. "The DNA of the hotel is the nostalgia of the French Indochine era of the early 1900s," the hotel's Jean-Pierre Joncas says.
CNN (9/5) 
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Marriott's Delta Hotels coming to Dubai
Delta Hotels, a four-star brand by Marriott will debut in the Middle East with a hotel in Dubai. The 45-story, 360-room Jumeirah Beach will include restaurants, an outdoor pool and event space.
Construction Week (9/4) 
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Hey, Boo Boo! Hotel sinks aren't the place for bears to sleep
Hey, Boo Boo! Hotel sinks aren't the place for bears to sleep
Young bear snoozes on Montana hotel's bathroom sink. (Buck's T-4 Lodge/KRTV/YouTube)
Buck's T-4 Lodge & Restaurant in Big Sky had an unexpected guest this week when a young black bear crawled through an open window and took a nap on a comfy double sink in the lounge area's bathroom. Montana Fish, Wildlife and Parks game wardens helped tranquilize the bear and move it to a safe location.
United Press International (9/3) 
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This week, we are talking about sustainability
Hotels and resorts across Asia are choosing to tread more lightly when it comes to their food footprint. From forming partnerships with nonprofits focused on food stability and opening new organic, sustainable restaurants to cultivating their own pesticide-free veggie patches on-site and rolling out new creative vegan menus, these hotels -- in Taipei, Vietnam, Bali and Tokyo -- are taking more conscious steps forward on the green food front. Read more.
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Guest experience has become central to brand identity
Guest experience represents a holistic approach to creating memorable moments by combining psychology, technology, marketing and design to tap into higher-level needs like a sense of belonging, local engagement and personal fulfillment. Find out more insights from our interview with Jaclyn Riley, who launched Kimpton Hotels and Restaurants internationally. Read more.
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The secret to life is meaningless unless you discover it yourself.
W. Somerset Maugham,
playwright, writer
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