Amazon reportedly ended an artificial intelligence recruiting project last year after inadvertently training the platform to discriminate against women by feeding it 10 years of resumes from mostly men. The system downgraded resumes of women and taught itself to favor men, sources say.
One-third of executives in a survey by the Society for Human Resource Management said they have modified their behavior to avoid acting in a way that could be perceived as sexual harassment. Some executives said they had changed the way they use language or started to avoid particular jokes or topics.
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New HR leaders should spend at least six months learning about the company, making connections and identifying problems, says Mike LaBianca, global head of HR for Sony Interactive Entertainment - PlayStation. "Then, at that point, you can begin to shift or add to some of the offerings that you have in order to accelerate the company's strategy," he says.
Make data a driving force at your workplace by highlighting successful uses and encouraging employees to explore data tools, write Vadim Revzin and Sergei Revzin. "Create a 'Data Expert of the Week' award, where you share success stories from specific employees during a standing meeting, via email, or in your favorite chat app in front of the whole company," they write.
Help your senior executives grow other leaders by encouraging them to create a development program and teaching them how to be coaches who provide feedback, write John Hillen and Mark Nevins. "Encourage them to spread their philosophy and influence across all formal and informal efforts and programs to develop their people," they write.
General Motors is helping 33 workers, 31 of whom are female, who have been underemployed or entirely out of the workforce for at least two years, return to employment through its Take 2 program. In addition to promoting diversity, the program, which is now in its sixth round and also seeks minorities, helps GM simultaneously find the engineers it needs while bridging the skills gap.
Ascendify's Aspire program and ADP's Executive and Manager Insights platform use data and artificial intelligence to help employees with their careers and advise employers on how to improve retention and training. "Whether relying on internal data, or resources from other platforms, AI is redefining employee development in ways HR couldn't have imagined a few short years ago," writes Riia O'Donnell.
Elaine Mason, vice president of people planning, design and analytics at Cisco Systems, at the Strategic HR Forum
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