How to cultivate constructive conflict | Data cleanup doesn't have to be a daunting task | Report: Personalization investments pay off
March 15, 2019
SmartBrief on Small Business
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How to cultivate constructive conflict
Businesses often try to avoid conflict on their teams, but addressing disagreement is key to preventing problems and establishing a positive culture, writes Liane Davey. Rethink the language you use to describe teamwork, and create the expectation that healthy conflict may arise, she writes.
Harvard Business Review online (tiered subscription model) (3/14) 
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Mobile Device Usage is a Threat to Data Security
74% of global IT leaders reported a data breach due to a mobile security issue. Discover how cybersecurity is shifting to meet the needs of a mobile world, and why it's critical to not fall behind. Learn how to protect your organization from mobile threats in The Convergence of InfoSec & Mobile.
Data cleanup doesn't have to be a daunting task
Imbue your team with enthusiasm for the task of data cleaning by spotlighting how the results will make their work lives easier, Jeff Kostermans writes. Create benchmarks for good data and share them across all teams that handle customer information to ensure data is processed correctly at all touch points, he recommends.
MarTech Advisor (3/14) 
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Report: Personalization investments pay off
A Monetate report shows that nearly 8 in 10 retailers and roughly 7 in 10 travel, hospitality and insurance providers are realizing significant returns on investment from personalization. The study also notes that trends in ROI correlate with personalization spending, and that email is the dominant channel.
MediaPost Communications (3/14) 
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Get creative to manage teams across shifts
Many organizations have people working across all hours, so try to schedule meetings during shift overlaps, place talented people on all shifts and create forums for idea exchanges that don't depend on everyone being physically present, write Karin Hurt and David Dye.
Let's Grow Leaders (3/14) 
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Survey: What Gen Z workers want
Generation Z employees tend to expect rapid advancement at work and also tend to value stability, InsideOut Development has found in a survey.
Business News Daily (3/13) 
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5 questions to gauge a startup's funding needs
5 questions to gauge a startup's funding needs
(Chung Sung-Jun/Getty Images)
The amount of funding it takes to launch a business will vary depending on the business model, the company's location and your specific staffing needs, writes Maria Aspan in this book excerpt.
Inc. (March/April 2019) 
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Tips & Tools
Unleash your creativity by putting restrictions on it
Creative professionals often loathe working within restrictive parameters, but Arfa Mirza argues that such scenarios can amplify creativity if you approach them correctly. Budgets, deadlines and content restraints can be frustrating at first, but "turning obstacles into opportunities is where creativity jumps in," Mirza writes.
Hongkiat (3/1) 
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Just for Fun
Painted lady butterflies are on the move on the West Coast
A super bloom of wildflowers in California is attracting butterflies known as painted ladies. The butterflies live for only a matter of weeks, so while their migration path stretches from Mexico up the US West Coast, multiple generations will live, breed and die during the trek.
NBC News (3/13) 
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To get productive conflict, you need to create an expectation that there will be (and should be) tensions on your team.
Liane Davey, team effectiveness adviser and professional speaker, writing at Harvard Business Review online
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