Salesforce has officially wrapped its $27.7 billion acquisition of Slack, with plans to incorporate the messaging service into its Salesforce Customer 360 data platform. "Together we'll define the future of enterprise software, creating the digital HQ that enables every organization to deliver customer and employee success from anywhere," notes Salesforce co-founder and CEO Marc Benioff.
Many companies that lack the money or employees to develop their own artificial intelligence programs are turning to no-code solutions, which let them use templates to tailor existing models. The technology works best for automating simple tasks, such as customer tracking or schedule management.
Brands are tapping into the increased attraction to outdoor activities sparked by pandemic lockdowns and rising popularity of subscription services with consumer-focused apps, writes Paul Jankowski, CEO of New Heartland Group. The Dyrt campground review and planning app is selling a premium membership every minute, while the Jeep brand ran a campaign touting its 2021 model vehicles on the onX Offroad app.
Google recently revealed a new service that would help businesses protect themselves against distributed denial-of-service attacks, based on the same machine learning technology that the company uses to safeguard its own operations. Project manager Emil Kiner explained that Google Cloud Armor Adaptive Protection identifies suspicious patterns of activity and trains itself to take appropriate action.
Artificial intelligence tools might help patients understand clinical notes in their EHRs in the absence of guidance from their health care provider, researchers reported in the Journal of Medical Internet Research. Patients who used the NoteAid tool, which defines medical jargon when the cursor hovers over a word, had significantly higher health literacy scores than patients who didn't use the AI tool.
Align the workplace culture with diversity, equity and inclusion efforts by considering how decisions affect the culture, having leaders serve as positive role models and addressing behaviors that violate company values, writes Reed Deshler, principal at Alignorg Solutions. "Long-term success requires moving DEI initiatives beyond the purview of human resources to the boardroom and the front line," Deshler writes.
A new law in Illinois lets patients electively access telehealth services and allows out-of-state providers to deliver them, as well as limiting the amount patients have to pay for remote medicine, making the state one of at least 20 to increase online health care following a pandemic-related surge. The legislation also expands audio-only care, asynchronous visits and virtual patient monitoring.