December 2, 2020
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Top Story
Reverse logistics operations in retail should include "a strong disposition process to determine why the product is being returned," whether because of vendor defects, product issues or delivery damage, writes Riaz Husein, CEO of management consulting firm Profit Chain. He adds that retailers should have enough space and staffers to handle returns and take safety measures to prevent the spread of the coronavirus.
Full Story: Home Furnishings Association (12/1) 
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Transforming retail and CPG: what's next?
As the world becomes increasingly digital, retail success will be shaped by the adoption of artificial intelligence and machine learning tools. Get ideas for business transformation and success in the "new" normal, including: personalized promotions and product recommendations, loyalty program management, auto-populated and personalized carts and chatbots, frictionless checkout, and more! Get the Google Cloud report
Industry Update
How COVID-19 is changing reverse logistics
The coronavirus pandemic has prompted more companies to use technology to streamline returns and other areas of reverse logistics, writes Pratik Kirve of Allied Market Research. He also recommends using data to reduce waste and making sure warehouse workers are protected from the virus.
Full Story: Supply & Demand Chain Executive online (free registration) (11/27) 
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The secondhand clothing market is expected to increase from $28 billion in 2019 to $80 billion in 2029, helping the fashion industry to reduce its negative environmental impact. The practice allows consumers to "push back against the fast-fashion system," write Hyejune Park and Cosette Marie Joyner Armstrong.
Full Story: GreenBiz (11/27) 
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BASF has pursued increased efficiency and waste reduction through a process known as Verbund for years and is now working on several fronts to develop a circular economy for plastics both internally and throughout the value chain, says executive Apala Mukherjee in this podcast. Reverse logistics and a lack of stable policies in the US are two challenges he discusses.
Full Story: Resource Magazine online (UK) (11/24) 
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San Francisco-based pizza startup Shuggie's has launched a Kickstarter campaign to raise money for its "trash pie" concept, scheduled to launch next spring. The restaurant, the brainchild of Ugly Pickle Co. founders David Murphy and Kayla Abe, will sell pizza made from ingredients typically seen as food waste, such as offal, spent grain from breweries and imperfect produce.
Full Story: Restaurant Hospitality online (11/30) 
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Policy Watch
The European Parliament last week voted in favor of a European Commission proposal to introduce right-to-repair rules for electronic devices. Advocates also want the European Union to keep manufacturers from making products hard to repair or limiting their life span.
Full Story: TechRepublic (11/26) 
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Featured Content
Sponsored content from Qlik
Advice for retailers to help you succeed in 2021 and beyond
SmartBrief spoke with Poornima Ramaswamy, Executive VP of Strategic Clients at Qlik, about what changed this year for retailers, best practices for 2021 and the role data and analytics can play in helping retailers succeed. Read the Q&A
Technology Trends
The Too Good To Go app has significantly cut food waste in Europe by connecting food businesses with customers who want to buy their surplus items. The app is scheduled to launch in the US and Sweden this month.
Full Story: CNET (11/25) 
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Farmers are using a variety of tech tools and equipment to create more sustainable operations, including treatments that help capture carbon in the soil and reduce the need for fertilizers, writes Steve Davies. Much of the innovation is focused on cutting nitrous oxide and methane, two major sources of greenhouse gas emissions, he adds.
Full Story: Agri-Pulse (tiered subscription model) (11/30) 
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Member Spotlight
Mobile warehousing and storage trailers have provided thrift stores and large home improvement chains with much-needed space during the pandemic, and they have other benefits as well, writes Sarah Johnson, executive vice president at Milestone Equipment Holdings. Those include cost savings, flexibility and ease of operation, she writes.
Full Story: Reverse Logistics magazine (free registration) (11/2020) 
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RLA News
Now accepting RLA Excellence Award nominations for 2021!
Now accepting RLA Excellence Award nominations for 2021!
RLA is seeking nominations from companies and their partners to identify leaders in the Reverse Logistics industry. The deadline is Dec. 14, so submit your nominations now! Award winners will be announced in February 2021.
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RLA Connect is making connections!
RLA Connect is making connections!
Check out our updated RLA Connect online networking service for manufacturers, retailers, and 3PSPs to connect and partner for their reverse logistics needs and services. Visit our RLA Connect page, log in, and view the easy to follow steps to post your request online. This service is another benefit available to RLA Bronze, Silver, Gold, Platinum, and Diamond Members at no additional cost.
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