Papa John's marketing and diversity leaders discuss moving forward from the controversy surrounding founder John Schnatter and how the brand's "Voices" campaign showcases the diverse employees who make up the company and are truly its spokespeople. "[A]s long as we put our people first, our customers first, our suppliers, our franchisees, we will embrace the global nature of inclusion," said Victoria Russell, chief of diversity, equity and inclusion.
Many manufacturers are pursuing diversity and inclusion programs as a way to improve company culture and business performance, according to a report from The Manufacturing Institute and PwC. Best practices for D&I include taking a top-down approach, empowering employee resource groups and measuring D&I efforts.
Only 14% of venture capital investment went to startups with female founders in the third quarter, finds an analysis of 276 rounds. One-fifth of VC investment has gone to women-founded startups so far this year, although much of that tally came from Ant Financial's huge $14 billion Series C round.
Inclusivity and its emphasis on individuality is essential for corporate growth, but it's a difficult mindset to adopt for many brands set in old ways of governance and consumer outreach, writes Glenn Llopis. Companies are inclusive when they learn the values and desires of these stakeholders, cater to the ones they share and train employees to welcome everyone's perspective, he writes.
Malaysia-based RHB Banking Group changed its culture to emphasize diversity and focus on outcomes while making data, automation and artificial intelligence part of the HR strategy, says Jamaluddin Bakri, group chief HR officer. "To make sure we are able to go digital, we need to have an agile workforce," he says.
Making diversity and inclusion a priority at the beginning of a new business may be easier than trying to fix a flawed organization that has already achieved scale, writes Julia Carpenter. Startups can get ahead by paying attention to hiring practices and gathering data from the workforce.
Procter & Gamble marketing chief Marc Pritchard spoke at last month's Adcolor conference about experiences that ignited his passion for inclusion and diversity, such as feeling compelled to hide his Mexican heritage as a youth and being challenged by African-American employees about P&G's lack of progress in increasing representation and market share. "Each of us can make a difference every day using our voice, and when it matters most, pick up and take the bold stand," he said.
High-functioning teams are led by people who exhibit humility, respect and concern for others while being open about their vulnerabilities, writes John Keyser. "If we think we are too busy to have these conversations and to take the time to listen, well, we must realize that we must make the time," he argues.
Employers who gamify the workplace pit employees against each other by scoring their performance publicly, practicing "micromanagement with unprecedented granularity," writes Vincent Gabrielle. The end result is an unhealthy work environment, says Tae Wan Kim, business ethicist at Carnegie Mellon University: "Gamified workers have difficulty seeing what contributions they really make."
Technology is playing an increasingly key role in the ongoing transformation of the food industry in areas such as transparency and cooking innovation, said The Spoon founder Michael Wolf at last week's Smart Kitchen Summit. "From the minute food is created to the second it is put on a fork to eat, the meal journey is being disrupted," he said.
Each year, the National Restaurant Association Educational Foundation’s Faces of Diversity American Dream Award, in partnership with PepsiCo Foodservice, honors foodservice professionals who have achieved success through perseverance and determination. These awards honor members of the restaurant industry that best represent its commitment to diversity and charitable giving. Winners receive an all-expense paid trip to Washington, D.C., for the Gala Awards Celebration. Learn more about the program (application deadline: 11/5/18) and how to nominate individuals.