Leading vehicle websites include Mitsubishi and Land Rover, according to the J.D. Power 2020 Manufacturer Website Evaluation Study for winter. "Personalization, customization and digital retailing" are among the top trends that should be implemented on auto manufacturer websites to help consumers with their digital experience, says Jon Sundberg, senior manager of digital solutions at J.D. Power.
Virtual and augmented reality took center stage in the automotive demonstrations at CES 2020. Hyundai used VR headsets to give visitors a sense of the flying taxi experience, Honda's autonomous driving simulator turned out to be a VR story, and Audi brought its video screen car windows, which provide information on local attractions and charging station locations.
Kelly McNearney, senior automotive retail strategist at Google, recommends that car dealerships implement a policy that allows employees to spend 20% of time on projects outside of their main responsibilities. Google relies on such a policy because the tech giant believes that "you innovate or perish," she says, adding that employees who are more familiar with other aspects of business would offer better customer experiences.
Wilson Motor Co. in Utah donated Pumper Cars, which help children with disabilities participate in physical activities, to two local school districts. "This is just a small way for us to give back to the community," says dealership owner Chris Wilson, who said he was inspired by his sister, who had similar challenges while in school.
The processing of sensor data in self-driving vehicles is now more likely to be done within the vehicle, rather than transmitting the information to cloud computing data centers, this analysis notes. "Considering that an autonomous vehicle produces as much data in one day as the Hubble Space Telescope does in one year, managing that sheer amount of data between on-prem (the vehicle) and the cloud is a tall order with today's capabilities, let alone processing it," says Simon Rance of ClioSoft.
Auto manufacturers have an opportunity to build on data collected in vehicles, according to tech companies at CES. Qualcomm, Amazon and Intel rolled out technical solutions to help automakers like Ford, Fisker and BMW capture and monetize data from vehicles.
Ronan Glon and Stephen Edelstein rank the best electric cars for the new decade, including the Tesla Model 3 as the best overall car and the Porsche Taycan as the best luxury car in the segment. Other vehicles in the list include the Chevrolet Bolt EV, Nissan Leaf and Audi E-Tron.
Toyota has been improving its Prius in an effort to compete with the growing number of hybrid and electric vehicles on the market. Sales declined last year, partly because of stable gas prices, but the vehicle's new optional all-wheel drive, improved cabin materials, Apple CarPlay and revised touch screen might help this year's sales, writes