Berkeley Springs, W.Va., recognized for great spas | This English spa has it all | List: Highly anticipated spa openings from around the world
January 16, 2020
ISPA SmartBrief
Spa industry news
Spa Spotlight
Berkeley Springs, W.Va., recognized for great spas
Berkeley Springs, W.Va., has been named best spa town in the region by Blue Ridge Outdoors Magazine. "Atasia Spa is widely accepted as the gold standard in Berkeley Springs with its extensive menu of bodywork treatments, handcrafted steam room and world class facials," Tricia Lynn Strader writes.
The Journal (Martinsburg, W.Va.) (1/16) 
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This English spa has it all
England's Grantley Hall hotel and wellness resort is inviting couples to experience the Three Graces spa for Valentine's Day. Spa facilities include a sauna, indoor pool, steam room and ice bath.
Daily Mail (London) (1/16) 
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List: Highly anticipated spa openings from around the world
Arctic Bath in Sweden, Camp Sarika in the US and Six Senses Shaharut in Israel are among the most anticipated spa openings of the new year. The One&Only Mandarina in Mexico and Rosewood Little Dix Bay in the British Virgin Islands are also on the list.
The Telegraph (London) (tiered subscription model) (1/15) 
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Retail Rundown
Blowout with rounded ends comes back into fashion
The blowout with rounded ends similar to "The Rachel" hairstyle is making a comeback. The look can been seen on celebrities such as Khloe Kardashian, Hailey Bieber and Selena Gomez.
Flare (Canada) (1/16) 
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Use Data to Grow Your Agency Commissions
Travel agencies can see exponential commission growth with access to the right market insights and competitive data. Find out how to unlock the kind of data that can transform your travel agency business. Read the Whitepaper >
Hospitality Trends
Report: Most small business owners like going on business trips
According to a study by Capital One, nearly 9 out of 10 small business owners reported that they enjoy business travel, with 72% saying they would like to go on more business trips. As for the downside, respondents cited delays and other travel misfortunes and spending time away from family as the most difficult aspects of business travel.
Small Business Trends (1/12) 
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Business Best Practices
How clear communication can ease anxiety of after-hours work
How clear communication can ease anxiety of after-hours work
(Adam Berry/Getty Images)
Perfect Snacks, an Inc.-honored Best Workplace, uses written policies on after-hours communication to encourage employees to unplug, which mitigates the anxiety researchers attribute to 24/7 availability. Rob Waldron, CEO of an education technology company, says he's careful not to praise overwork and instead celebrates the most efficient employees.
Inc. online (1/15) 
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Customer Service
Tell customers how you're securing their data
Companies must do all they can to keep customer data secure from fraud, inform customers about the security tools they use and what will happen should there be a breach, writes Shep Hyken. "The moment the customer has doubts, you risk the sale, repeat business and goodwill that comes from positive word-of-mouth," he writes.
Forbes (1/12) 
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Finance and Economics
A checklist to prepare for Tax Day
Organizing now can help prepare a business for Tax Day with the latest information. Experts lay out a guide to necessary documentation, qualified deductions and credits, new tax laws, and payroll tax projections.
Business News Daily (1/13) 
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Water Cooler
The NYC library releases its top books of the past 125 years
Over the past 125 years, patrons of the New York Public Library have checked out Dr. Seuss' "The Cat in the Hat" and George Orwell's "1984" more than 900,000 times combined, but they trail the most popular book: "The Snowy Day" by Ezra Jack Keats. Only one nonfiction book made the top 10: Dale Carnegie's "How to Win Friends and Influence People."
National Public Radio (1/13) 
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Changes to ISPA SmartBrief
Starting next week, the ISPA SmartBrief will be sent out only once per week. There are also a number of changes on the way to make SmartBrief easier to read on all devices, including mobile devices, plus a fresher, more modern design.
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Advertise in Pulse magazine
Want to put your brand in front of thousands of spa decision-makers? Become one of the select advertisers featured in Pulse, the official magazine of ISPA. Your advertisement will run alongside high-quality, engaging content on the business of spa -- both in print and online. And with a variety of advertising packages and placements available, there's an option for every budget. To learn more about advertising in Pulse, contact Jennifer Duckworth.
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