October 13, 2021
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Spa Spotlight
Hotels, spas worldwide roll out unique treatments
(Pixabay)
The spa at the Landmark Mandarin Oriental has embraced cannabis-infused therapies, including a new CBD Sleep Therapy that includes a 90-minute massage. The Peninsula in Hong Kong is, meanwhile, is offering full moon gong bath meditations.
Full Story: South China Morning Post (Hong Kong) (10/10) 
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Singapore Airlines is working with wellness experts from California's famed Green Door spa and resort to create a comforting environment for air travelers. "We build our programs around the world's longest flights ... to have that time to dig into the content that Golden Door is creating," said Betty Wong of Singapore Airlines.
Full Story: Travel + Leisure online (10/12) 
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Therme Group has released new images of its planned water park and spa resort, which is set to open in 2023 next to the Trafford Centre in Manchester, England. The £250 million facility will include a rose-shaped botanical garden, rooftop beehives, restaurants, 25 indoor and outdoor pools, 30 saunas and steam rooms and more than 35 water slides.
Full Story: Manchester Evening News (England) (10/9) 
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Retail Rundown
Spa bachelorette parties offer brides to be a chance combine bonding with friends and self-care. "Relaxation, good energy, and a clean and calm environment are all important elements to a great spa bachelorette weekend," says Maggie Rester, a professional bachelorette party planner.
Full Story: Brides (10/12) 
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Hospitality Trends
New 26-hotel brand puts ecology into action for SLH
(Pixabay)
Small Luxury Hotels of the World has introduced a 26-hotel portfolio called Considerate Collection as part of a sustainability drive. The company is pursuing transparency with consumers by working with such entities as Greenview, the Global Sustainable Tourism Council and the United Nations World Tourism Organization.
Full Story: Hotels Magazine online (free registration) (10/6) 
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Business Best Practices
A recent Facebook outage affected businesses around the world, and the interruption has led many entrepreneurs to consider the need to diversify the channels through which they do business and connect with customers. Platforms such as TikTok, Twitter, Pinterest and YouTube are widely known channels to consider, and services such as Telegram and Discord also offer potential benefits.
Full Story: Business Insider (tiered subscription model) (10/7) 
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Companies can combat today's high turnover with several techniques, customer service consultant John DiJulius III writes. DiJulius' 10 ways to build a successful work culture include holding more one-on-one meetings, continuously sharing the organizational mission and inspiring rather than policing workers.
Full Story: Franchise Update (10/7) 
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Finance and Economics
As a small-business owner, an interruption caused by a natural disaster or a theft can have a major negative impact on the bottom line. Business interruption insurance can step in where standard property insurance stops short, covering mortgage or lease payments, payroll and even taxes and loan payments during the time your business is shuttered.
Full Story: Business (10/6) 
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Water Cooler
Giant ground sloths that lived during the Ice Age probably ate scavenged meat as well as plants, unlike modern sloths, which are herbivores, a study in Scientific Reports suggests. Researchers examined the hair of fossilized sloths and found that Darwin's ground slot was a opportunistic eater, likely dining on carrion and plants.
Full Story: Science News (10/7) 
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ISPA Info
As more and more spas experiment with touchless treatment options, their leaders are recognizing that they can expand their guests' definition of what a spa can be by delivering a blend of both traditional and touchless service types. Spa leaders are employing both treatment types to enhance the spa experience and provide guests with outcomes that can only be achieved when multiple treatment types are used in tandem. Hear how these spa leaders are bridging the gap in the October issue of Pulse magazine.
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We are now almost six months away from gathering in person at Mandalay Bay for the 2022 ISPA Conference! #ISPA2022 is sure to lift the spirits of hundreds of industry professionals who are excited to convene in person once again as a spa family. Visit attendispa.com to learn more and register for this highly anticipated event.
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National Hispanic Heritage Month is Sept. 15 to Oct. 15
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