HR software purchasing decisions are business decisions, and thus there should be an understanding of the software's intended use, how implementation will occur and what other users have said about the particular software, writes Brian Westfall of Capterra. "If SMBs choose to cut corners on ease of use to save money, it could end up costing them more in the long-run, as workers struggle to incorporate the software into their day-to-day," he writes.
Process and engagement are as important as the technology itself when introducing digital solutions and automation to the workforce, software CEOs and consultants say. An implementation that involves only IT is unlikely to win over employees, Carol Rozwell of Gartner says.
Many job boards offer direct listings as well as posts scraped from other sites, which can offer breadth to recruiters but also candidates who fail to match the intended search criteria, recruiters and consultants say. Some developers are building tools to help recruiters sort through such results.
Put people first by treating digital communication as supplementary and complementary, writes Laura Butler, senior vice president of people and culture for Workfront. "There are times when digital communication just isn't appropriate and as the HR leader, it's your job to lead the way in helping employees understand this," Butler writes.
Demographic and compensation data, engagement surveys and other information can be analyzed to help companies assess the risk of employees leaving, says Scott Mondore of Strategic Management Decisions. Keep such data aggregated, as a lack of confidentiality will prevent employees from giving truthful responses, he says.
Guide employees through the learning process by matching self-service content with their jobs and including practice activities, writes Brenda Sugrue, EY's global chief learning officer. "On-demand content may need to be interspersed with facilitated content previews, reviews and discussions," she writes.
IHRIM Webinar: Sierra-Cedar 2018 Annual HR Systems Survey, Webinar No. 3 | May 22
Join Stacey Harris as she shares insights on the changing role of the HR technologist gathered from 1,500+ individual organizations around the world who responded to the Sierra-Cedar 2019-2020 HR Systems Survey, 21st Annual Edition. We'll discuss critical HR technologist issues such as data governance, cybersecurity, data privacy and analytics. Learn more and register.
IHRIM Webinar Series: IHRIM's HR Data Explosion | March 19-June 18
This series will be held biweekly on Tuesdays, March to June, from noon to 1 p.m. Eastern. In this series of webinars we will address three critical areas for HR data: HR data sourcing (wearable technology, apps, third-party data, etc.), HR data management (governance, integration, GDPR, etc.) and HR data utilization (reporting, analytics, etc.). Learn more and register.