Test digital tools and processes with your HR team, understanding the pain points and specific benefits, before rolling out these solutions to the entire organization, writes Laura Butler, Workfront's senior vice president of people and culture. "Enhancing your company's digital experience starts with knowing who is working on what projects and gaining a deeper understanding of how resources are used," Butler writes.
Ensuring an ethical deployment of artificial intelligence requires that business and IT leaders prioritize diversity, human values and digital skills education, writes Neeti Mehta of Automation Anywhere. It's "the relentless commitment to sustaining human values that will determine whether workers put the time they save towards ventures that can never be automated: applying human ingenuity, tenacity, and creativity towards economic growth and society's most pressing issues," she writes.
Chatbots improve the recruitment process, but employers should make sure the system knows what to do when it can't understand or answer a question, chatbot developers say. "It's really important to design the product, in addition to deploying the technology," says Eyal Grayevsky, CEO of Mya Systems.
Collaboration between HR and IT has become more important as employers rely on data to help make decisions, including in recruiting, writes Susan Insley, vice president at VMware. "IT expertise is essential in simplifying how candidates apply for roles, how responses are generated, how invitations to interview are issued, and more," she writes.
Management buy-in goes a long way to HR technology adoption, especially if those leaders have a good relationship with the workforce. "If you get managers and executives in the organization to buy into using it appropriately, then technology becomes the most effective tool you could ever imagine because of its power as a communication engine," said Gregg Lederman of Reward Gateway.
The latest human capital management technology is mobile and collaborative and uses data to help companies make decisions, writes Paul Pellman, CEO of Kazoo. "These modern tools now support public or private goals, bottom-up and top-down recognition, engagement surveys, quarterly check-ins, and performance reviews -- all in one place," he writes.
In this four-part series, you will be guided through the digital transformation journey of Stanford's Children's Health's work to transform patients' and employees' digital experience, which has led to increased patient satisfaction and operational efficiencies. We'll discuss strategic management and governance concepts so your organization can be ahead of the curve on the digital transformation. Learn more and register.
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