Several organizations led by African American women have formed franchise agreements with Choice Hotels. "Franchising is a proven path to the American Dream as it allows entrepreneurs to go into business for themselves but not by themselves -- and few industries provide the stability and security of hotel ownership," said Lester Adams of Choice Hotels.
Executive Care co-founder and CEO Lenny Verkholglaz is working to grow the business and has plans to add new locations in cities including Denver, Boston and Las Vegas. In this interview, Verkholglaz discusses challenges facing the industry and describes how the business has changed in the past 15 years.
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Taco Bell grew to more than 6,500 units and was voted "America's favorite Mexican restaurant" under former CEO Brian Niccol. The brand has become known for innovation, which is increasingly key as competition grows from both traditional quickserve chains and fast-casual Mexican concepts.
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Many professional athletes look to franchising as a new career path after their playing days are over, and the structure of the industry is part of the appeal. "Having this structure in place can be an invaluable resource for an athlete who is new to the business world," writes Rick Bisio.
Some fitness studios and gyms are developing in-house media teams to create content that can serve as another revenue stream. Meanwhile, Orangetheory Fitness is investing in content, but Chief Brand Officer Kevin Keith isn't in a hurry to monetize it. The content "has to be designed for us as tools to motivate," he said.
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Tropical Smoothie Cafe awarded Springfield, Ohio, franchisee Tim Poulous as its 2019 Single-Unit Franchisee of the Year during its national convention. This was the largest convention yet for the franchise, and the brand received more than 200 nominations for the award.
Some companies have increased their delivery charges to ensure that these services make financial sense. Third-party delivery providers were initially hesitant to allow higher fees, but they have since become more "flexible," said Sterling Douglass, who runs the online-ordering business Chowly.
Restaurants can use coupons to bring in new customers, drive traffic during traditionally slow times and reward loyal patrons. To succeed with a coupon strategy, restaurants need to be able to follow through with food and service levels that make coupon users want to come back, said Ohio restaurant manager David Masterson.
Republican lawmakers introduced legislation in the House and Senate to protect association health plans after a court struck down new Trump administration rules designed to expand this type of coverage. These plans "provide coverage to people who would not otherwise have it," said Sen. Mike Enzi, R-Wyo.