Hyatt Hotels CEO Mark Hoplamazian discusses his leadership team's focus on empathy while navigating COVID-19 and talks about the push for racial justice in society as a whole. In this podcast, Hoplamazian also talks about mask requirements, testing and how the pandemic could change travel.
The restaurant industry continues to evolve as businesses invest in technology, adjust store layouts and make other changes. Here's a look at brands to watch in the coming months, including Noodles and Co., Freddy's, Smoothie King and Jamba.
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Chicken Salad Chick has made multiple C-suite appointments, with Jim Thompson becoming chief operating officer, Tom Carr rising to the position of chief marketing officer and Terry McKee being selected as chief development officer. In addition, Carrie Evans will serve as vice president of franchise development, and Mary Lou Atkins will be vice president of human resources.
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Digital technology and personalized marketing are reshaping the restaurant industry. Sameer Narula of Manthan explains seven trends to watch in areas such as online commerce, personalized marketing, digital kiosks and contactless delivery.
PR strategies can provide third-party validation that builds credibility, writes Gary Occhiogrosso of Franchise Growth Solutions. He advocates telling a personal story, using social media and influencers, and making sure content is newsworthy.
When Success On The Spectrum (SOS) founder Nichole Daher had trouble finding autism spectrum disorder treatment for her daughter, she decided to open SOS. Learn how she's making a positive change for herself, her family and families across the US.
Some employers are concerned they could end up on the hook for missed payroll tax payments under President Donald Trump's deferral, which asks employers to stop withholding employees' share. Companies are waiting to see rules from the Treasury Department and the IRS for implementing the directive before acting.