Felicia Mayo, vice president of HR and head of diversity at Tesla, has come to look at affecting business outcomes as the goal, not just to have a diversity program. Diversity efforts will wither when they are considered as a side project, she says.
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Companies can start to recover from a scandal by recognizing they've lost trust, investigating and halting misconduct and revising company culture and strategy, writes Jose Hernandez, CEO of Ortus Strategies. "Embrace a zero-tolerance attitude towards misconduct and avoid rationalizing behavior that runs contrary to your organization's stated values," he argues.
Companies often fail to train managers properly, leading to unhappy and disengaged employees, says Jo Deal, LogMeIn's chief HR officer. "Plus, the more senior a leader gets, the more everyone assumes they know how to manage and lead and the harder it is for them to seek guidance or find training," she says.
The PUR Co. uses several tactics to establish accountability, including creating 30/60/90-day plans for workers and holding bi-weekly check-ins, writes founder Jay Klein. "Working with short-medium and long-term goals helps employees celebrate wins along the way and create attainable goals that drive results," Klein writes.
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Belle Tire Distributors attracts and keeps talent by offering in-house training and helping employees earn certifications, says Jim Peterson, vice president of HR. "At the end of the day, and this sounds real trite, but it's what we say, is we want all of our employees to want to come to work, not to have to come to work," he says.
Train people in a clutter-free open area with big windows and have them turn off their phones, write Jacqueline Carter and Rasmus Hougaard of Potential Project and Rahul Varma of Accenture. Start each session with a two-minute relaxation exercise.
Reduce costly turnover by training managers to talk with employees about their concerns and aspirations, write Gallup's Shane McFeely and Ben Wigert. "Fifty-two percent of voluntarily exiting employees say their manager or organization could have done something to prevent them from leaving their job," they write.
In an intimate environment among influential leaders, participants will benefit from close networking with peers and from the presentations and sessions that offer unsurpassed dialogue and discussion with speakers. Join HRPS at the JW Marriott Miami Turnberry Resort & Spa from April 7 to 10. Learn more.