Some employers are developing unique learning strategies, emphasizing digital skills and changing their approach to work. DBS Bank started a weeklong training event taught by employees, Schneider Electric created a "digital citizenship" program, while State Street offers skill-building games and Liferay reinforces traditional business ideas.
A bill in California that would require app-based businesses such as Uber and delivery startup DoorDash to treat contract workers as employees passed the state Senate and Assembly this week and heads to the governor for approval. Proponents say the bill offers wage and benefit protections to gig workers, but critics say the change will adversely affect the flexibility afforded to these individuals.
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Get ready for a possible recession by focusing on talent strategies and making sure leadership is willing to make adjustments, says Dee Fitzgerald, a consultant for Russell Reynolds. "Waiting for a recession to hit before realizing that the organization does not have the right team in place may cause a recession to have significant negative impact on company performance," she says.
HR is more tuned into data, measurement and analytics even as it retains its role in guiding culture and establishing leadership pipelines, says Sharad Goyal, R/GA's Asia Pacific executive regional director for talent. "In my view, embracing technology and analytics, challenging convention and having a firm belief in 'doing the right thing' are the way to go," he says.
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Coach employees by hiring instructors for training programs, teaching managers how to coach or having co-workers help each other, write Richard Boyatzis, Melvin Smith and Ellen Van Oosten. "The larger strategic image is that if a critical mass of managers saw coaching as part of their day-to-day role, coaching would become a new norm rather than just an occasional practice," they write.
HR should take on the responsibility of building high-performance teams, keeping in mind informal networks, available collaboration technology and the team's purpose, writes Tiffany McDowell of Deloitte Consulting's Human Capital practice. "Will it be a flex team or project management team that disbands once its goal is met, or a mission-focused team that moves as a whole from project to project?" she writes.
David Komlos and David Benjamin of Syntegrity have devised a formula for selecting diverse, efficient and effective teams from across your organization "based on their role, perspective, knowledge and expertise." Talent isn't necessarily in short supply, they argue, but the trick is selecting and assembling the right talent in the right place and time.
Chief HR officers can attract more technology talent by developing a positive brand, making sure jobs offer competitive salaries and benefits, and giving candidates a good experience, according to Gartner research. "Attracting technology talent isn't an HR problem; it's a business problem," says Gartner executive James Atkinson.
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