The University of Pittsburgh found its employee demographics covered five generations, so it adjusted its retirement benefits communications to be relevant to each group. Implementing messaging for each generation and their stage in the savings life cycle, along with embracing automatic enrollment, was associated with a more than 14% increase in overall retirement plan contributions and a 54% increase in sessions with financial consultants.
Chief HR officers should challenge leadership and do more to explain how business strategies have changed, says Prabir Jha, a former CHRO. "They need to be more bold, self-assured and independent to speak up and risk their positions," he says.
Faculty who accept academic leadership posts should use the opportunity to improve how departments run and boost higher education's image, write Arizona State University professor George Justice and Dartmouth College professor Carolyn Dever. "Connecting service to leadership -- being intentional about creating pathways to administration -- will benefit our institutions as well as providing fresh opportunities for those faculty members," they write in this commentary.
Historically black colleges and universities can help LGBTQ students feel protected by requiring faculty and staff to be trained on gender identity and expression, writes Denise Smith, a Howard University doctoral student. Smith refers to the Campus Pride HBCU Clearinghouse as a resource determining whether an institution is applying LGBTQ-inclusive policies and practices.
Put people first by treating digital communication as supplementary and complementary, writes Laura Butler, senior vice president of people and culture for Workfront. "There are times when digital communication just isn't appropriate and as the HR leader, it's your job to lead the way in helping employees understand this," Butler writes.
Artificial intelligence offers some advantages over traditional recruiting practices, but it's only as good as the information used to create it, writes Declan Moloney. "Even the more basic functions such as a chatbot being used for interview questions will need to be sense checked by a human HR professional to ensure that common sense is being applied throughout the interview process," he notes.
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One of the things that attracted me to economics was its importance in improving people's lives.