Companies should look to technology such as natural language generation and data wrangling to support professionals as they improve efficiency, according to Darryl Wagner, Sourabh Garg, and Callum Humphrey. "By letting machines and people do what each does best, we make room for superjobs ... that tend to be more rewarding for the people who do them and for the organizations that enable them and the customers they serve," they write.
Being an effective manager involves collaboration and thinking ahead, rather than checking up on people's progress, Ed Muzio writes. "Your managers must be able to put aside their lower-level agendas and work together to make decisions about the best way to reach higher-level goals," he advises.
Executives interested in building a culture of innovation should look toward Dominion Energy CEO Tom Farrell, who added "Embrace Change" as a corporate value to bring transformational change to every aspect of Dominion's operations, Laura Rittenhouse writes. To do this, Farrell appointed a chief innovation officer, held a companywide meeting to discuss new innovations and set an ambitious goal for curbing carbon emissions.
Many major index providers believe they should be able to objectively rank securities based on financial data, but doing so sometimes results in them supporting unethical or illegal activities such as forced displacement, Khalid Azizuddin writes. "Responsible investors cannot in good faith consider such actors credible arbiters of ESG and corporate responsibility," he writes.
Tony Thomas, Nissan's chief information officer, focused on making the company's fragmented IT reporting structure more cohesive when he took the helm in 2018. His other two areas of focus have been increasing the digital capabilities of staff and refining the company's application portfolio.
Augmented, virtual and mixed reality stand to affect more people in new ways, writes Global Results Communications CEO Valerie Christopherson as she shares discoveries from CES 2020. For example, people with addiction were treated using VR headsets that allowed them to experience highly realistic nature scenes.
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