Big data has role in exposing transformation opportunities | Pandemic drives recognition of coaching's value | Ad agency CEO: Difficult conversations create change
August 5, 2020
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Big data is inherent in processing improvement efforts and reporting, but it also can lead organizations to understand how they should pursue digital transformation. It's critical to have a defined goal, says Prashant Kelker of ISG, to develop the most effective strategy.
Full Story: The Enterprisers Project (8/5) 
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Change Management That Works
Employers and employees are changing their views about virtual coaching now that the coronavirus pandemic has led to so much more remote work, says Ben Brooks, CEO of PILOT, which offers software-based coaching. Brooks points out that coaching is especially useful to help employees feeling worn down by coping with a lack of boundaries.
Full Story: Human Resource Executive (8/3) 
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BBDO New York CEO Kristen Flanik talked with production manager Tatiana Lanier about general changes affecting the advertising industry and about Lanier's experience as a Black employee. Flanik said one way to increase diversity is to "simply hire more Black people" and that "the first step is to have ... uncomfortable conversations that will in turn educate everyone involved."
Full Story: Muse by Clio (8/3) 
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The logistics and warehouse sector has been "writing a new script each and every day" during the coronavirus pandemic, with changes in warehouse site selection and greater adoption of robotics, writes consultant John Boyd. He also predicts accelerated reshoring and greater demand for cold storage.
Full Story: CSCMP's Supply Chain Quarterly online (8/3) 
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People - Planet - Profitability
Investors interested in environmental, social and governance factors should investigate beyond board composition when evaluating diversity efforts, says Viraj Desai of TD Ameritrade Investment Management. Ethan Powell of Impact Shares says transparency about efforts toward racial equality is desirable, but companies may hesitate since "people may not like the answers."
Full Story: TD Ameritrade Network/The Ticker Tape (8/4) 
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FEATURED CONTENT - TRANSFORMATION UP CLOSE
Sponsored content from Philip Morris International
Huub Savelkouls, PMI's Chief Sustainability Officer, On The Evolution Of Their Sustainability Strategy
In this nine minute interview with TD Ameritrade Network, he explains that PMI is focused on replacing cigarettes as soon as possible with better alternatives and this is a central element of its sustainability efforts. He provides some statistics from the Integrated Report 2019 as he describes some of PMI's progress in its business transformation, such as the closing of cigarette factories and the opening of five heated tobacco facilities. Watch the full interview.
 
Going Digital
Contactless transactions nudge human touch aside
Musk (Michael Loccisano/Getty Images)
The Kitchen Restaurant Group run by Kimbal Musk is developing an app that allows diners to order and pay through their iPhones, and Marriott is working on expanding its contactless options as people continue to be wary during the pandemic. "[F]rom a guest convenience and guest happiness perspective, and from a team safety perspective, it's pretty hard to imagine going back," Musk says.
Full Story: ABC News (8/4) 
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How we handle our fears will determine where we go with the rest of our lives.
Judy Blume,
writer
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This content is sponsored by Philip Morris International but is subject to the sole and exclusive editorial control of SmartBrief. Therefore, the views expressed do not represent the views of Philip Morris International.
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