April 20, 2021
BSCAI SmartBrief
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Industry Update
Building service contractors need to sweat the details, whether it's a request for proposal, regular updates for existing clients or documenting approvals, according to executives and consultants. Sharing your industry affiliations and credentials "goes a long way with impressing the customer and explaining why certain products and procedures are worth the price," says Mickey Crowe of CleenTech Consulting Group.
Full Story: Contracting Profits magazine (4/2021) 
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Requests for deep cleanings, fogging and other specialized services are decreasing, although core janitorial services remain in demand, says Ricardo Buffara, owner of SD Janitor.
Full Story: KGTV-TV (San Diego) (4/15) 
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Reduce Issues and Disputes with Site Reality Data
Construction project managers can streamline workflows and optimize resources by integrating drone-based data into project management systems. Learn how DroneDeploy brings all site reality data into one solution, from drones to 360 cameras. Download the infographic
Government Affairs
Paycheck Fairness Act passes the House
(Stefani Reynolds/Getty Images)
The House of Representatives passed The Paycheck Fairness Act -- a bill aiming to increase workplace protections for female workers and close the gender pay gap. The bill makes it illegal for employers to seek salary history information when recruiting and protects workers who discuss their salaries, and President Joe Biden stated, "Closing the gender pay gap is more than just an economic imperative -- it's a moral imperative as well."
Full Story: CNBC (4/16) 
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A new Virginia overtime wage law could lead to employer liability when employees are misclassified as exempt, as a higher regular rate of pay will be used to determine damages, Brian Muse writes. In addition, the law extends the limitation for wage and hour claims from two years to three, regardless of whether a violation was willful.
Full Story: JD Supra (4/19) 
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Business Best Practices
Facebook has expanded its Business Suite functionality with various composing, scheduling and posting controls for Instagram and Facebook Stories, features for managing leads and in-advertisement "Call Now" buttons. The social platform is also running a US test within consumer News Feeds that lets users find businesses related to subjects that interest them.
Full Story: TechCrunch (tiered subscription model) (4/15),  Social Media Today (4/15) 
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Process matters more than outcome if you want to learn from your decisions and create sustained success, writes Wally Bock. "Once you know how something came out, it's human nature to rearrange your memory so that you look better than you were," he writes.
Full Story: Three Star Leadership (4/15) 
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BSCAI COVID-19 Resources
Building Service Contractors Association International (BSCAI) is closely monitoring the national emergence of COVID-19, commonly known as coronavirus, and is prepared to assess and respond to the rapidly evolving situation. Find important resources to utilize to ensure your organization is taking the appropriate precautions to mitigate threats.
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April prepares her green traffic light and the world thinks Go.
Christopher Morley,
writer, editor, journalist
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The BSCAI SmartBrief features reports, articles, and websites to provide information to SmartBrief. Any opinions, findings, and conclusions or recommendations expressed by third parties as reported in this publication are those of the author(s) and do not necessarily reflect the views of the BSCAI or SmartBrief. Readers are responsible for making their own judgments about the usefulness and validity of any material described in this publication.
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