July 29, 2021
BSCAI SmartBrief
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Industry Update
North Carolina cleaning company owner Richard Fuqua looked into the Greensboro Chamber of Commerce's Scale to Excel program for help growing his Office Pride unit, which has been adapting during the pandemic. "I guess the one thing that I've really focused on is creating systems -- not just going off the cuff or off the top of my head or whatever I think may be the best process at the time, but to actually come up with processes that will stand the test of time," says Fuqua on what he's learned as a program participant.
Full Story: The News & Record (Greensboro, N.C.) (7/26) 
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Government Affairs
The Small Business Administration has told banks it will launch an online portal that lets most Paycheck Protection Program recipients apply for loan forgiveness directly with the agency. The portal is part of an initiative to speed up the forgiveness process for PPP borrowers of $150,000 or less, a group that accounts for more than 90% of loans made in the $800 billion program.
Full Story: Politico (7/27) 
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Low closing costs and interest rates make Small Business Administration 504 loans a good way to finance real estate or equipment without denting cash flow, community banker Steffen Stowell writes. Here's a list of qualifications for 504 loans, such as an average net income less than $5 million, as well as temporary fee waivers and payment relief.
Full Story: Idaho State Journal (Pocatello) (tiered subscription model) (7/27) 
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Elevated temperatures in parts of the country have encouraged OSHA and individual states to develop heat standards to protect workers. One area of difficulty involves training managers to recognize symptoms of heat stress, says Cressinda Schlag of Jackson Lewis.
Full Story: Business Insurance (tiered subscription model) (7/28) 
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Business Best Practices
Creating forecasts, managing variable costs and recognizing that sales can increase expenses are all crucial elements of managing a business' cash flow, experts say. "Each week, update the forecast based on what happened the previous week and extend the forecast window by one more week," advises William Lieberman of The CEO's Right Hand.
Full Story: Forbes (tiered subscription model) (7/27) 
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Researchers are increasingly persuaded that verbal praise is good, as recipients enjoy receiving compliments and are more likely to give compliments in turn. One challenge is that people feel awkward giving compliments and worry about a negative reaction.
Full Story: BBC (free registration) (7/27) 
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Free eBooks and Resources
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5 Reasons to Check Out MyCleaningJobs.com
MyCleaningJobs.com, BSCAI's new industry-specific job board, can help overcome the challenge of finding top talent in the tight labor market. Hear from Claudia St. John, SPHR, SHRM-SCP, the president of Affinity HR Group, about some of the benefits of the job board.
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Register for the 2021 BSCAI Contracting Success Conference
The BSCAI Contracting Success Conference is back in-person and better than ever! This industry-leading event has something to strengthen and grow every business with top-notch education and networking. Over the course of three days, attendees will have the opportunity to reconnect with their BSC, learn from top thought-leaders for the latest innovative insights and trends, and see solutions from category-leading suppliers. This year there are digital and in-person registration options.
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If the ends don't justify the means, then what does?
Bob Moses,
civil rights activist, educator
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