Vt. lawmakers advance recreational cannabis bill | Companies advised to review coverage as virus spreads | Judge may rein in government claims against PG&E
February 27, 2020
PCI SmartBrief
Top Story
The Vermont House has passed legislation that would create a legal market for recreational cannabis sales, which would be taxed at 20%. The House and Senate must compromise on a final version of the measure before it advances to Gov. Phil Scott, who has expressed opposition if law-enforcement officers are required to have warrants to conduct roadside saliva tests for marijuana impairment in drivers.
Full Story: VTDigger (Vermont) (2/26),  The Burlington Free Press (Vt.) (tiered subscription model) (2/26) 
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Contact center CX rankings + omnichannel data
How do contact center experiences impact the broader customer journey? Customer needs vary across banking, cable, health insurance, property/casualty, and telecom—and omnichannel preferences reveal insight on digital usage. See the data in this new report!
Industry News
Experts recommended at a Wednesday event that businesses examine their insurance coverage amid the coronavirus outbreak, as various claims might be addressed via workers' compensation, property, business interruption, professional liability and pollution legal liability policies. In addition, directors-and-officers insurance could provide coverage in situations such as shareholder litigation alleging "a lack of preparedness" for the outbreak's impact on earnings, said Christopher Lang of Marsh.
Full Story: Business Insurance (tiered subscription model) (2/26) 
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US Bankruptcy Judge Dennis Montali has indicated that claims against Pacific Gas and Electric by the Federal Emergency Management Agency and a California state agency could be sharply reduced because of duplication. The two agencies are pursuing a total of $6.3 billion in connection with three fatal California wildfires, but a lawyer said that only $290 million of the California agency's claim does not overlap with FEMA's claim.
Full Story: The Wall Street Journal (tiered subscription model) (2/26) 
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The National Highway Traffic Safety Administration suspended passenger trials of EasyMile self-driving shuttles after one of the vehicles made a sudden stop, causing a passenger to slide off a seat. France's EasyMile can continue to run the vehicles as long as there are no passengers aboard.
Full Story: VentureBeat (2/26) 
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Catastrophic Risk
Areas of the eastern Great Lakes region are forecast to see feet of lake-effect snow as well as blizzard conditions through Saturday. A lakeshore flood warning is in effect for areas of New York along Lake Erie and Lake Ontario because of strong wind and high water levels.
Full Story: The Weather Channel (2/27) 
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US Forest Service Chief Vicki Christiansen told Congress this week that a proposed budget would require "tough choices and trade-offs" in wildfire-mitigation efforts. Some lawmakers highlighted concerns about losing funding for a program that has helped more than a dozen states with prescribed burns and forest-thinning projects.
Full Story: The Associated Press (2/27) 
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Clearview AI's client list stolen by hackers
(Ari Versiani/AFP/GettyImages)
Hackers have stolen the entire client list of facial recognition company Clearview AI, the company reports. Clearview's database of 3 billion images gleaned from social media is used by more than 600 law enforcement agencies, a practice that has been criticized by privacy experts.
Full Story: Infosecurity (U.K.) (2/27),  Fox News (2/26) 
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Governors plead for federal cybersecurity funding
The National Governors Association is calling on Congress to enact legislation that would give states and localities more funds to fight ransomware and other cyberattacks. The group pointed to statistics that show a reported 966 invasions against government agencies, health care and educational providers last year, costing more than $7.5 billion.
Full Story: Campus Safety magazine (2/25) 
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Association News
The early-bird deadline for the APCIA Human Resources Conference is Friday. Register by midnight tomorrow to take advantage of discounted pricing. The event, for human resources professionals by human resources professionals, is April 26 to 28 at the Westin Hilton Head Island Resort in South Carolina.
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An empty canvas is a living wonder -- far lovelier than certain pictures.
Wassily Kandinsky,
painter, art theorist, pioneer of abstract art
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