The "10 Rules for Students and Teachers," as devised by the late Sister Corita Kent, can also help leaders build trust with their teams and open their minds to other ideas and insights, says John Baldoni in this blog post and video. "There will be plenty of time for criticism -- go for the creative, and see where it takes you," Baldoni says.

More companies are offering or are expected to offer programs that help employees pay off their student loan debt. Employee retention is one reason for employer interest, as a survey by the advocacy group American Student Assistance found 86% of employees said they would work for a company for at least five years if a student loan debt benefit was offered.

Last year 33% of large employers had on-site, general medical clinics, compared with 24% in 2012, according to a survey from Mercer and National Association of Worksite Health Centers. The survey found 83% of employers offering an on-site clinic gave it high marks for employee satisfaction and almost two-thirds were happy with how the clinic increased engagement in wellness programs.

An analysis from the Sherlock Company found that the administrative plan costs of managed care payers for staffing, customer service support and other items climbed by 5.7% last year driven mainly by a 7 million member increase in Medicaid enrollment. Roughly 7.1% of managed care plans' premium revenues went to administrative expenses in 2017 compared with 9.7% for commercial payers and 10.4% for Medicare plans.

CMS Administrator Seema Verma suggested that Medicare Part D plans should encourage even more generic-drug utilization and said subscribers spent more than $1.1 billion out of pocket in 2016 on brand-name drugs for which generic alternatives were available.

Dr. Raeford Brown, chairman of the FDA's Anesthetic and Analgesic Drug Products Advisory Committee, urged the FDA not to approve AcelRx Pharmaceuticals' sufentanil sublingual tablets despite the panel's recommendation for approval, saying the powerful opioid poses a public health risk.

The legislative committee that oversees Arkansas' health insurance exchange delayed approving an increase in fees charged to insurers for 2020 and asked for more information on why the fee is scheduled to increase, what other state exchanges charge and how the fee affects the agency's finances. The committee is also reviewing Insurance Commissioner Allen Kerr's assertion that a state-run exchange would be less expensive than relying on HealthCare.gov for enrollment.

A Kaiser Family Foundation report found more people are facing surprise bills, especially when getting care in hospital emergency rooms. Hospitals and other inpatient facilities should engage in good-faith efforts to ensure their hospital-based doctors contract with the same health insurance providers as the hospitals. It would go a long way to reduce and prevent big surprise balance bills.

Get the Federally-facilitated Marketplace (FFM) training you need and more from the insurance experts at AHIP. When you choose AHIP for your Federal Marketplace training, the benefits extend beyond meeting your CMS training requirements. In most states, you'll also have the opportunity to earn continuing education (CE) credits -- only with AHIP. Find out which courses are right for you.