An in-depth look at American Airlines' premium menu | UPS Worldport prepared to transport influx of holiday packages | TSA screened a record-breaking number of Thanksgiving travelers
December 6, 2019
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United's new CEO equipped to lead calm transition
As Scott Kirby prepares to take over as United CEO, many are praising the airline's leadership transition. Kirby, who has been heavily involved in growing United's route network, is being described as unusually intelligent and knowledgeable, "the best network man in the industry," detail oriented, a "shrewd negotiator" and one of "the top airline minds in the United States."
Inc. online (12/6),  Skift (12/5),  The Business Journals (tiered subscription model)/Chicago (12/5) 
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Leverage commission data for agency success
One of the biggest challenges for travel agencies is access to market data, and being able to use that data to see how they measure compared to others in the industry. Agencies need information about KPIs, and how they're trending over time, in order to proactively react to issues as they arise. Download the whitepaper to learn more.
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Company Watch
An in-depth look at American Airlines' premium menu
American Airlines' new premium menu items features spinach and ricotta rotolo pasta with pomodoro sauce, grilled artichoke with black truffle and fontina fonduta and mushroom bolognese. The dishes will be available in premium cabins on transcontinental flights between JFK to Los Angeles and San Francisco.
Simple Flying (12/4) 
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UPS Worldport prepared to transport influx of holiday packages
During the peak holiday, UPS processes an average of 2 million packages daily at its 5.2-million-square-foot Worldport facility in Louisville, Ky. A detailed look at how Worldport handles the rush includes more statistics and a gallery of photos.
The Business Journals (tiered subscription model) (12/3) 
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Inside Aviation
TSA screened a record-breaking number of Thanksgiving travelers
The Transportation Security Administration screened a record-breaking 26 million passengers and crew members between Nov. 22 and Dec. 2, as well as 16 million checked bags. The Sunday after Thanksgiving was the single busiest travel day in the history of the agency, which reports that 99.8% of passengers waited less than 30 minutes in security lines.
TravelPulse (12/5) 
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Regulatory Update
DOT to update travel rules on emotional support animals
The Department of Transportation is looking to update the federal service animal rules in an effort to address the surge in the number of emotional support animals showing up at airports. The airline industry and veterans groups are among those advocating for the proper definition of service animals in order to limit untrained emotional support animals from causing disruption on planes.
Chicago Tribune (tiered subscription model) (11/29) 
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