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How WestJet made profitability part of its culture
WestJet's Clive Beddoe says his company's profit-sharing plans were crucial to getting employee behavior to align with company goals. Under the plans, employees were encouraged to use their salaries to purchase company stock, and employees became entitled to a greater percentage of the company's profits as profitability grew. "By doing those two things, I think what we achieved was a behavioral change," Beddoe says.

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