App study suggests Facebook could be reaching saturation point | Bing gets access to users' Facebook photos | Wheat Thins heads to Six Flags for Labor Day
August 31, 2012
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SmartBrief on Social Business

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On the social Web, brands are people too
The design of social networks such as Facebook and Twitter is blurring the distinctions between people and brands online, Noah Brier writes. That's an evolutionary leap from earlier online-marketing paradigms, and creates big opportunities -- and a few thorny challenges -- for brands. "A brand's Facebook page isn't any different from mine, and ultimately what that means is that brands have to act (and create content) just like people on these platforms," Brier writes. Advertising Age (free access for SmartBrief readers) (8/30)
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Connecting & Collaborating
App study suggests Facebook could be reaching saturation point
Facebook applications were downloaded less frequently than those on other social services such as Instagram and Twitter, according to a Distimo study. That's potentially a sign that, in some markets, Facebook is nearing its saturation point and is seeing its growth slow, Sarah Perez writes. TechCrunch (8/30)
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Bing gets access to users' Facebook photos
Facebook has granted the search engine Bing access to Facebook users' photos, which will begin to show up in Bing searches. Clicking on a photo from Bing's results page allows logged-in users to view other photos matching their search, or simply to browse through their friends' photos. The Register (U.K.) (8/31)
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Getting Paid: How to Get Customers to Pay Up
Dealing with the money isn't fun, but it's a necessary evil for staying in business. While every business has their ups and downs, the key to positive cash flow is collecting payments in full and on time to keep the cash coming in as predictably as possible. Seem impossible? Learn how these small-business owners did it.

Marketer MomentsSponsored By
Wheat Thins heads to Six Flags for Labor Day
Wheat Thins is teaming with three Six Flags locations for a Labor Day weekend Facebook promotion that lets guests skip the next roller coaster line when they use an automated service to check in from the top of the roller coaster. The campaign builds on an Instagram promotion in which fans were asked to post photos of themselves making terrified faces, as though they were aboard a particularly stomach-churning roller coaster. MediaPost Communications/Marketing Daily (8/30)
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The ROI of Privacy with TRUSTe Solutions
Investment in a Data Privacy Management Platform can deliver significant, positive financial returns for corporate bottom lines. The "Total Economic Impact (TEI) of TRUSTe" Study explains how Forrester Analysts calculated a 151% ROI for TRUSTe customers. Download the study now.

Platform NewsSponsored By
Facebook ad revenues are projected to reach $4.23 billion in 2012
Facebook's ad revenues are projected to hit $4.23 billion this year, an increase of 34.1% from 2011, and will likely reach $6.81 billion by 2014, according to an eMarketer report. That's unlikely to please the social network's investors, however, as they were expecting ad revenues of around $5 billion for 2012. eMarketer (8/31)
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How to Achieve IT Agility: A Survival Guide for IT Decision Makers
When business teams add new apps and services to already-strained networks, IT departments are accountable for making everything work. Is your team ready for this challenge? Read this eGuide to learn how IT teams are automating their networks, why they're utilizing Ethernet fabrics and SDN, and what success looks like as they regain network control and business relevance.

Measurement Matters
Use Facebook's segmentation option to hit the target
Business-to-business marketers can take advantage of Facebook's demographic-segmenting options by targeting their campaigns through the news feed to only the prospects who would find it relevant, Amy Porterfield writes. Combine the targeting options with Promoted Posts, and refine based on the results, Porterfield suggests, and engage more fruitfully with those smaller number of leads captured, creating more meaningful customer profiles. Entrepreneur online (8/30)
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Being transparent can benefit brands on social networks
A Brazilian court case in which Nestlé fought for the right to conceal its use of genetically modified ingredients has turned into a PR disaster on social networks for the company, Murray Newlands writes. That shouldn't surprise social media professionals, who know that transparency is always the best policy. "If something needs to be hidden in order to keep your brand image up -- change it," Newlands writes. SmartBrief/SmartBlog on Social Media (8/31)
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Social Shareable
How would Obama fare on 4chan?
President Barack Obama took Reddit by storm this week after logging on for an impromptu Q-and-A session. In this satirical piece, Avery Edison imagines how Obama would fare if he paid a visit to other online communities, envisioning him being mocked by TV snobs from The Onion AV Club and being pelted with spam comments on WordPress. Slacktory (8/30)
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Editor's Note
SmartBrief will not publish Monday
In observance of Labor Day in the U.S., SmartBrief will not be published Monday. Publication will resume Tuesday.
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Sr. Business Leader, Global Digital Marketing Strategy and CapabilitiesVISAFoster City, CA
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On Facebook, the biggest marketers in the world get accounts that look just like mine."
-- Noah Brier, co-founder of Percolate, writing in Advertising Age
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 Andy Sernovitz, Editor at Large
Andy Sernovitz is the New York Times best-selling author of "Word of Mouth Marketing: How Smart Companies Get People Talking" and the blog "Damn, I Wish I'd Thought of That!" He runs, where marketers and entrepreneurs learn to be great at word of mouth marketing, and, the community for social media leaders at the world's greatest brands.
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