Las Vegas spa offers luxury in contemporary setting | Mothers-to-be opt for four-layer face peel | U.K. spa mixes Hawaiian spiritualism with massage
May 2, 2012
ISPA SmartBrief
Spa industry news

Spa Spotlight
Las Vegas spa offers luxury in contemporary setting
The Spa at Mandarin Oriental in Las Vegas offers a sleek, modern interior with five-star luxury treatment. Its fitness and wellness centers share the 27,000-square-foot space with a Chinese foot spa, traditional spa and salon. JustLuxe (5/1)
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Mothers-to-be opt for four-layer face peel
A new facial peel designed to treat the effects of pregnancy-related hyperpigmentation is taking off among pregnant women. The Vitamin C Four Layer Signature Peel, offered at San Antonio, Texas-based medical spa Spa Black, exfoliates and refreshes dry skin. KVUE-TV (Austin, Texas) (5/1)
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U.K. spa mixes Hawaiian spiritualism with massage
A spa set in the grounds of Wynyard Hall Country House Hotel in northeast England is melding ancient Hawaiian spiritualism with massage treatment. The Spa at Wynyard Hall places near the client Hawaiian spiritual cards said to summon a spirit which will bring harmony. The treatment is just one of the The Spa's offerings. It also features a salt room, mud treatments, a nail bar and other amenities. (U.K.) (5/1)
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Other News
Getting Paid: How to Get Customers to Pay Up
Dealing with the money isn't fun, but it's a necessary evil for staying in business. While every business has their ups and downs, the key to positive cash flow is collecting payments in full and on time to keep the cash coming in as predictably as possible. Seem impossible? Learn how these small-business owners did it.

Retail RundownSponsored By
Red, bronze and gold among spring hair color trends
Adding strips of color one to two shades darker than one's natural color is a bold look for spring, some say. Bronze and gold highlights and red and magenta streaks are among the seasonal trends. (5/1)
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Other News
Building Workplace Trust 2015
Interaction Associates' 6th annual research study tracking trust on the job, Building Workplace Trust, is out, and more than half of employees surveyed give their organizations low marks for trust and leadership. Yet this year's findings again point to how high trust leads to better outcomes and financial results — and even boosts innovation.

Hospitality TrendsSponsored By
Hotels seek distinctive branding through art
Hotels are increasingly turning to art as a means of providing a more refined guest experience, this feature says. From hosting rotating art exhibits and cultural events to holding contests for artists, the trend is also helping these "art" hotels to successfully build a unique brand. Hotel Interactive (5/1)
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How to Achieve IT Agility: A Survival Guide for IT Decision Makers
When business teams add new apps and services to already-strained networks, IT departments are accountable for making everything work. Is your team ready for this challenge? Read this eGuide to learn how IT teams are automating their networks, why they're utilizing Ethernet fabrics and SDN, and what success looks like as they regain network control and business relevance.

Business Best PracticesSponsored By
3 ways to keep your team happy at work
American employees are feeling underappreciated in the workplace after toughing out the recession, raising the risk that they might quit. Managers can fight the trend by focusing on their team members' happiness, Mark Crowley writes. That means connecting them with the organization's mission, acknowledging their contributions and reminding them that they are needed and appreciated. "Tell people directly how valuable they are to you," Crowley writes. Fast Company online/FC Expert Blog (4/30)
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The ROI of Privacy with TRUSTe Solutions
Investment in a Data Privacy Management Platform can deliver significant, positive financial returns for corporate bottom lines. The "Total Economic Impact (TEI) of TRUSTe" Study explains how Forrester Analysts calculated a 151% ROI for TRUSTe customers. Download the study now.

Customer Service
Nurturing customer relationships, one stage at a time
To get the most from customer relationship management technology, it's best to treat those relationships differently depending upon their stage, customer-service writer John Jantsch says. Businesses should use different tools, offers and communication for customers based on how developed they are in their loyalty and connection to the company, he writes. Duct Tape Marketing (4/30)
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Finance and Economics
Report: Small businesses hold back on borrowing
Small-business borrowing increased 10% in March from a year earlier, but the annual growth rate was the lowest since January 2011, reports the Thomson Reuters/PayNet Small Business Lending Index. "Every indicator on the risk dashboard is positive, and yet smaller business owners are holding back," PayNet founder Bill Phelan said. CNBC/Reuters (5/1)
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Renew your ISPA membership today for a chance to win!
It's ISPA membership renewal time! Renew your membership by June 30, to ensure you don't miss out on any of your valuable member benefits. Renew by June 15, and you'll be entered to win a new iPad!
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Be regular and orderly in your life, so that you may be violent and original in your work."
-- Gustave Flaubert,
French novelist
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