Bank, homeowners clash over control of HOA | Concerns force Salvation Army away from Christmas event in Texas | Brevity is the soul of effective e-mail
December 4, 2012
Community Association Management SmartBrief
News for community association managers

In the News
Feds accuse condo association of housing discrimination
Federal officials have accused an Edina, Minn., condo association and property managers of illegally barring children from its building, saying the organization does not meet the standards to qualify as housing for people 55 and older. The Sandell Condominiums HOA came under fire after it tried to force the removal of two children who were living with their parents. Star Tribune (Minneapolis-St. Paul, Minn.) (11/30) Share: Email
Bank, homeowners clash over control of HOA
Homeowners in the Prairie Ridge Townhomes Development in Geneva, Ill., and the Old Second National Bank, which owns 55 lots in the subdivision, headed to court over who controls the HOA and its bank account. The bank took over the board when the neighborhood foreclosed on its developer in February, but the homeowners believe it was taken over illegally and are unhappy with how it's been managed. Kane County Chronicle (St. Charles, Ill.) (11/30) Share: Email
Concerns force Salvation Army away from Christmas event in Texas
A neighborhood's Christmas-lights display that attracts about 40,000 visitors each year is keeping the Salvation Army from setting up its red-kettle donation centers near the entrance to the event by threatening to not put up displays. Residents from the Interlochen neighborhood in Arlington, Texas, said the charity's presence contributed to litter and traffic issues last year. Fort Worth Star-Telegram (Texas) (11/29) Share: Email
Leadership Strategies and Organizational Management
Brevity is the soul of effective e-mail
If no one ever seems to read or respond to your e-mails, it might be because you are making your messages too long, writes Craig Jarrow. You might end up rambling in your e-mails if you lack necessary knowledge or fail to edit your messages, he writes. "If your emails are brief and to the point, your recipients will be more likely to get the point." Lifehacker (11/29) Share: Email
Ethics and Professional Conduct
How to deal with negative publicity
If your company has been publicly criticized, it's important to keep your cool when crafting a response, writes Dorothy Crenshaw of Crenshaw Communications. "It's easy to be emotional and use inflammatory or defensive language when attacked, especially if things get personal," she notes. You should try to include facts or statistics in your response, and you should also apologize if necessary. (11/21) Share: Email
Other News
It is astonishing what force, purity and wisdom it requires for a human being to keep clear of falsehoods."
-- Margaret Fuller,
American journalist and women's rights activist Share: Email
Learn more about CAMICB ->Home | How to Apply | Recertification | Hiring a CMCA | Contact Us
The Community Association Managers International Certification Board (CAMICB) is a 17-year old independent board that sets the standards for community association managers worldwide. CAMICB (formerly NBC-CAM) administers the Certified Manager of Community Associations® (CMCA) examination, a rigorous, three-hour test that measures managers' knowledge of community management best practices. Passing the CMCA examination and maintaining the standards of the CMCA certification is proof that a manager is knowledgeable, ethical and professional. CMCA-certified managers have the skills to safeguard the assets of homeowners' associations, giving homeowners peace of mind and protecting home values.
The CMCA credential is accredited by the National Commission for Certifying Agencies (NCCA) which means it complies with NCCA’s stringent international standards for a professional certification program. NCCA accreditation provides independent validation that the CMCA program meets or exceeds twenty-one standards concerning various aspects of the certification program including its purpose, structure, governance, psychometric foundation, policies and procedures. Accreditation validates the integrity of the CMCA program and is a mark of quality.
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Falls Church, Virginia 22042
Phone: 866.779.CMCA (2622)
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