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April 26, 2012
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News for healthcare CIOs

  Top Story 
  • What the U.S. can learn from foreign providers about social media
    A CSC report finds health groups in other countries are relying on social media not just to build a brand, but also to bolster communications, data exchanges, clinical results and innovation. "There's a lot we can learn from our global peers," including leveraging social media to better manage care and educate patients, CSC analyst Caitlin Lorincz said. Healthcare IT News (4/23) LinkedInFacebookTwitterEmail this Story
  • Bill Spooner comments on effective use of social media in health care

    CSC might better have titled the paper “Healthcare Organizations should ...” or “How Healthcare Organizations Should ...” instead of  “Should Healthcare Organizations Use Social Media?”

    Many uses are common among industries, and many organizations are using social media to their advantage. At a minimum, most health care networks publicize successes, upcoming events and premier services on Facebook and Twitter. They augment recruitment campaigns for scarce skill sets through Facebook postings and the like. Many employ protective strategies as well, scanning the media for comments by dissatisfied patients, seeking to recover any service gaps or correct any misunderstandings.

    As we are preparing comment letters about stage 2 meaningful use, many are concerned that we not only must make clinical summaries available for online availability to our patients, but also 10% of them must access the information.

    The solution could be in creating the intersection of consumer media and patient care. We do most of our banking, buy our books and make our travel reservations online. Our use of such websites has increased as they offered greater utility, and today we seldom make a phone call or in-person trip for these services.

    As we broaden the offering to include relevant health information -– educational materials specific to the patient’s condition, links to chronic care sites, wellness topics and the like -– we will entice our patients to use our portals for their care summaries and follow-up appointments. We can turn the challenge into opportunity.

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  Strategy & Leadership 
  • Experts cite 3 scenarios that may necessitate an OCR audit
    Data breaches affecting at least 500 patients, complaints from employees or patients, or prior inspections from the Office of Civil Rights can increase an organization's chances of undergoing an OCR audit, say experts Mahmood Sher-Jan and Chris Apgar. The audits are part of the OCR's effort to implement the HIPAA mandate. Healthcare IT News (4/24) LinkedInFacebookTwitterEmail this Story
 Free Whitepaper — Semantic Interoperability for ACOs.
This whitepaper discusses the critical importance of semantic interoperability to both realizing the potential of electronic health records (EHRs) across the care continuum and making care-delivery reform initiatives, such as accountable care organizations (ACOs), successful. Download Now!

  Technology Spotlight  
  • Study views IT as crucial to population health management
    New infrastructures, automation and skills are essential to successfully manage population health, according to an Institute for Health Technology Transformation study. Researchers wrote that providers should automate routine tasks, including outcomes assessment and risk classification, to move from fee-for-service reimbursement to accountable care. Healthcare IT News (4/24) LinkedInFacebookTwitterEmail this Story
  Management & Operation 
  • Health groups face 5 key barriers to achieving stage 1 MU
    A KPMG poll highlights the five biggest challenges faced by health systems and hospitals in their efforts to satisfy the requirements for stage 1 meaningful use. The survey showed that 25% of respondents cited understanding the criteria as the biggest hurdle, while 12% said the absence of a dedicated team working toward meaningful use was a barrier. Government Health IT online (4/24) LinkedInFacebookTwitterEmail this Story
 Nine Tips to Bring Order to Hospital Communications Chaos
With the amount of information today’s healthcare technology generates, communications have become intricate webs of guesswork, unknown mobile devices, confusing schedules, and just too many systems going beep. In this paper you’ll find nine tips to cope with this chaos and give it the order your patients and staff so desperately need. Download report now >>>

  Regulatory & Legislative 
  • CMS issues final rule to clamp down on Medicare fraud
    The CMS on Tuesday issued a final rule intended to combat Medicare fraud and save the U.S. almost $1.6 billion in costs over 10 years. A Government Accountability Office report, however, said that more needs to be done and pressed the CMS to run pre- and post-payment claims evaluations and to address program vulnerabilities. Healthcare IT News (4/24) LinkedInFacebookTwitterEmail this Story
  • CMS awards contract for work on EHR payment audits
    Figliozzi and Co. has received a three-year contract from the CMS to audit EHR Incentive Program payments and compliance. The contractor is tasked with evaluating the eligibility of participating doctors and hospitals for Medicare and Medicare Advantage incentive payments, as well as notifying audited groups of any noncompliance with the meaningful use program. Government Health IT online (4/24) LinkedInFacebookTwitterEmail this Story
One person with a belief is equal to a force of 99 who have only interests."
--John Stuart Mill,
British philosopher and political economist

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