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April 17, 2012
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News for community association managers

  In the News 
  • Las Vegas HOA targets lawyer's estate in takeover litigation
    The Vistana homeowners association in Las Vegas is adding another name to the list of defendants it accuses of a scheme to take over the association's board. The HOA is targeting the estate of lawyer Nancy Quon, alleging that she participated in an attempt to commit fraud and attempted to take over more than a dozen HOAs. Quon died in March. Las Vegas Review-Journal (4/12) Email this Story
  • County, HOA go head-to-head on Lucasfilm property
    Officials in Marin County, Calif., are scrambling to sway filmmaker George Lucas, who recently pulled the plug on a digital movie-making complex after residents of the Lucas Valley Estates HOA cried foul. The county says it's prepared to offer Lucasfilm its legal support if the HOA should file a lawsuit. "[The county's Board of Supervisors] appeared to be unanimously prepared to approve the project," delaying only after last-minute environmental concerns were raised, county Supervisor Steve Kinsey says. "... Our board could join with Lucasfilm in a robust defense of any litigation that might occur following board approval." Marin Independent Journal (Calif.) (4/11) Email this Story
  • Miss. HOA heads to court over right to ban rentals
    The Northbay homeowners association in Madison, Miss., along with the support of Madison Organization of Neighborhood Associations, is seeking court backing to enforce its ban on rental homes. "Rental properties are often not adequately maintained and degrading to the neighborhood. ... We believe this issue is important to all neighborhoods in Madison. MONA has long supported any covenant that increases the value of property, which we think this one does," MONA Chairman Carl Crawford says. Madison County Herald (Canton, Miss.) (4/12) Email this Story
  Leadership Strategies and Organizational Management 
  • How Amazon's CEO caters to 164 million customers
    Amazon founder and CEO Jeff Bezos is serious about customer service. Bezos constantly reminds employees that the business revolves around its customers. The company tracks more than 500 measurable performance objectives -- about 80% of them relating solely to customer service -- and algorithms have been created to personalize the site for every user. Forbes (4/4) Email this Story
  Ethics and Professional Conduct 
  SmartQuote 
Man cannot discover new oceans unless he has the courage to lose sight of the shore."
--André Gide,
French author


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National Board of Certification for Community Association Managers (NBC-CAM)
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About NBC-CAM
The National Board of Certification for Community Association Managers (NBC-CAM) is a 17-year-old independent board that sets the standards for community association managers worldwide. The board administers the Certified Manager of Community Associations® (CMCA) examination, a rigorous, three-hour test that measures managers’ knowledge of community management best practices. Passing the CMCA examination and maintaining the standards of the CMCA certification is proof that a manager is a knowledgeable, ethical and professional. CMCA-certified managers have the skills to safeguard the assets of homeowners’ associations, giving homeowners peace of mind and protecting home values.

The CMCA credential is accredited by the National Commission for Certifying Agencies (NCCA) which means it complies with NCCA’s stringent international standards for a professional certification program. NCCA accreditation provides independent validation that the CMCA program meets or exceeds twenty-one standards concerning various aspects of the certification program including its purpose, structure, governance, psychometric foundation, policies and procedures. Accreditation validates the integrity of the CMCA program and is a mark of quality.

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