Reading this on a mobile device? Try our optimized mobile version here:

April 24, 2012
Sign upForwardArchive
All the news that's in the news about the airline industry

  Passenger Experience 
  • Bigger overhead bins are coming soon at United, other carriers
    U.S. carriers including United and American Airlines are retrofitting some of their narrow-body aircraft to expand overhead-luggage-bin capacity in response to increasing passenger frustration. As many airlines have moved to charge for checked luggage, the boarding process has become negative for many travelers as they struggle to stow carry-on luggage and compete for space in bins. APEX Editor's Blog (4/23) LinkedInFacebookTwitterEmail this Story
  • Airlines seek to shrink seat sizes and add legroom
    New seat designs played a starring role at the Aircraft Interiors Expo as airlines seek to increase passenger comfort while still saving enough space to add a few extra seats to the cabin. The approaches vary from slimmer backrests that increase legroom to nonreclining seats that preserve passenger personal space to wider aisle seats that borrow space from their neighboring seats to create less of a pinched feel for travelers. APEX Editor's Blog (4/23) LinkedInFacebookTwitterEmail this Story
  • UK Border Force may relax full passport-check requirements
    The U.K. Border Force says it will consider a return to a risk-based approach for passport checks in response to complaints from travelers and airlines that immigration wait times at airports have become unacceptable. The United Kingdom instituted full passport checks for all passengers last fall, but the expected influx of travelers for the Olympics this summer has caused 11 airlines to sound the alarm with government officials. The Guardian (London) (4/23) LinkedInFacebookTwitterEmail this Story
  • Gulf Air tops list of family-friendly carriers in poll
    Bahrain-based Gulf Air overwhelmingly won the Kids First Fund's online poll asking air travelers to identify the most family-friendly carrier. The airline was praised for the added comfort it provides for child and parent passengers as well as innovative service. "The service is novel in so many ways, from specially trained Sky Nannies to kid-height counters for eye level check-in. Clearly Gulf Air's Family Friendly Product connects with the carrier's consumers -- that's why they voted it number one," said Jay Sorenson of Kids First. Aircraft Interiors International online (U.K.) (4/23) LinkedInFacebookTwitterEmail this Story
  • Other News
  Connectivity & Technology 
  • Group launches app to identify racial profiling in screening
    An iPhone application developed by a human-rights organization will allow travelers to report alleged racial and religious profiling at airport security checkpoints. The FlyRight tool was created by the Sikh Coalition, a civil- and human-rights organization. Federal officials have indicated that they will consider complaints made through the app as actionable complaints, and the app has been tested for compatibility with the government's system for complaints. NextGov (4/23) LinkedInFacebookTwitterEmail this Story
  • Mobile boarding passes are now available on Emirates
    Emirates has debuted a paperless mobile boarding pass for its passengers in Bahrain. The pass can be scanned at all check-in counters, security-check points and boarding gates at airports in Bahrain. The move is designed to reduce paper waste as well as stress for travelers. Trade Arabia (Bahrain) (4/23) LinkedInFacebookTwitterEmail this Story
  Airlines & Aircraft 
  • Austrian shifts flight operations to Tyrolean
    Austrian Airlines has completed the transfer of its flight operations to subsidiary Tyrolean Airways as part of cost-cutting measures aimed at making the airline more competitive. The integration of operations will take until the end of the year; officials said nothing would change for its pilots or flight attendants, this feature says. Air Transport World (4/24) LinkedInFacebookTwitterEmail this Story
  • A US Airways, American Airlines merger could face challenges
    Some experts say a merger between US Airways and American Airlines may create the world's largest airline, but it also would present challenges. "The challenge is to integrate the workforces. And US Airways to date hasn't been able to do that with its America West merger," said Eric Smith, a bankruptcy and aviation attorney. However, Bob Herbst, an airline industry analyst and founder of, said, "Total cost-saving synergies [equal] $1.8 billion to $2.5 billion accretive within 12 months of merger. ... It's the opinion of that American and US Airways must merge to remain long-term competitive." Tulsa World (Okla.) (4/22), The Wall Street Journal (4/23) LinkedInFacebookTwitterEmail this Story
  • GoAir hoping to branch out with smaller-city, international routes
    Indian budget airline GoAir is studying the possibility of expanding domestic routes to smaller cities as well as restarting lower-cost red-eye flights to make more use of its modest fleet. High operating costs and increased competition also have the carrier seeking a government waiver to begin international routes despite a rule mandating a 20-aircraft minimum for overseas carriers. The Economic Times (India) (4/24) LinkedInFacebookTwitterEmail this Story
  • Other News
  Association News 
  • Job Listing: Product Line Manager II for Panasonic Avionics
    Panasonic Avionics is the world leader in in-flight entertainment and communications, with most systems installed, most airlines served, and the industry's deepest knowledge base, developed with over 25 years of consistent product innovation and committed customer service. Panasonic is seeking a senior, experienced IFE Product Line Manager to act as the central authority with responsibility for management of a product line for systems comprising multiple units, software and complex integration requirements. Panasonic Avionics Corporation is headquartered in Lake Forest, California, with offices in Bothell, Washington; regional centers in Dallas, Singapore, London, Toulouse, Tokyo, Sydney and Dubai; system production facilities in Osaka; and field service, maintenance and sales facilities worldwide. The position is based in Lake Forest, Calif. For more information about the position, please contact: Lee Pinkofsky, or (949)672-2011. LinkedInFacebookTwitterEmail this Story
  • Save the date for the APEX 2012 EXPO!
    Mark your calendars today for the APEX 2012 EXPO, which will be held 17-20 September in Long Beach, Calif., USA. Registration will open late spring 2012. It is the industry's four-day premier event featuring top-notch education and the latest and most comprehensive display of airline-related technologies, products and services. Last year's event attracted more than 2,300 aviation professionals who all have one thing in common: commitment to improving the airline passenger experience. Make sure you don't miss APEX 2012 EXPO! LinkedInFacebookTwitterEmail this Story
Learn more about APEX ->Home  |  Join  |  Login  |  Education & Events
Sponsorship & Advertising  |  Facebook  |  Twitter

There are three cures for ennui: sleep, drink and travel."
--D.H. Lawrence,
British novelist

LinkedInFacebookTwitterEmail this Story

Subscriber Tools
Print friendly format | Web version | Search past news | Archive | Privacy policy

    Contact APEX
    Ron Gumucio
    APEX communications specialist
    About APEX
    The Airline Passenger Experience Association (APEX) encompasses a network of businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience: from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and inflight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.

     Recent apexnews Daily SmartBrief Issues:   Lead Editor:  Angela Giroux-Scheide
    Contributing Editor:  John McGran
    Mailing Address:
    SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004
    © 1999-2012 SmartBrief, Inc.® Legal Information