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December 26, 2012
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News for community association managers

  In the News 
  • Ill. HOAs must show election results, lawyer says
    Residents have a right to know about vote totals from HOA elections in Illinois, lawyer Howard Dakoff writes. "[U]nit owners are entitled to review the ballots and proxies from board elections within the preceding 12 months upon stating a proper purpose," he says. "The association has 30 days to make available to the unit owner the requested ballots and proxies. But condominium associations are not required to deliver to each unit owner or board candidate a summary of how each unit owner voted." Chicago Tribune (tiered subscription model) (12/21) Email this Story
  • Shorter HOA meetings can improve efficiency, lower costs
    HOAs that want to increase efficiency, lower costs and attract new, young members in the coming year should consider holding shorter meetings in a formal business space, such as a library or community room. "The largest variable in management fees is the number and time of meetings," says Michael Baum of Baum Property Services. "Reducing the number of meetings and scheduling daytime meetings will reduce your management fee and cause less wear and tear on everyone." Chicago Tribune (tiered subscription model) (12/20) Email this Story
  Leadership Strategies and Organizational Management 
  • How to write a useful employee handbook
    You shouldn't bog down your employee handbook with jargon, Jan Fletcher writes. "The point is to communicate, not legislate," she writes. "Strive for succinctness and clarity." It's a good idea to use a casual tone and give examples to illustrate your company's policies on ethical behavior. Intuit Small Business Blog (12/18) Email this Story
  • How to conquer your controlling tendencies
    If you feel the need to control other people, it could be because you are letting your anxiety run your life, writes Shelley Prevost, co-founder of Lamp Post Group. You might be a control freak if you micromanage other people or are overly judgmental, she notes. "Rather than attempt to control everyone else, work on becoming a better version of yourself," she advises. Inc. online (free registration) (12/17) Email this Story
  • Other News
  Ethics and Professional Conduct 
  • How to lead your team when tragedy strikes
    President Barack Obama offered real leadership in the aftermath of the Newtown, Conn., school shooting, writes Scott Eblin, both by making heartfelt public statements and by traveling to Connecticut to be with the victims' families. "There will be times, as a leader and as a human being, when words fail you," Eblin writes. "It's at those times that being there for those in need is all you can do." EblinGroup.com/Next Level Blog (12/18) Email this Story
  • Other News
  NBC-CAM News 
  • Publication notice
    Because of the New Year's holiday, NBC-CAM SmartBrief will not publish next Tuesday. Publication will resume Wednesday. Enjoy the holiday! Email this Story
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Never get so fascinated by the extraordinary that you forget the ordinary."
--Magdalen Nabb,
British author


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National Board of Certification for Community Association Managers (NBC-CAM)
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Phone: 866.779.CMCA (2622)
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About NBC-CAM
The National Board of Certification for Community Association Managers (NBC-CAM) is a 17-year-old independent board that sets the standards for community association managers worldwide. The board administers the Certified Manager of Community Associations® (CMCA) examination, a rigorous, three-hour test that measures managers’ knowledge of community management best practices. Passing the CMCA examination and maintaining the standards of the CMCA certification is proof that a manager is a knowledgeable, ethical and professional. CMCA-certified managers have the skills to safeguard the assets of homeowners’ associations, giving homeowners peace of mind and protecting home values.

The CMCA credential is accredited by the National Commission for Certifying Agencies (NCCA) which means it complies with NCCA’s stringent international standards for a professional certification program. NCCA accreditation provides independent validation that the CMCA program meets or exceeds twenty-one standards concerning various aspects of the certification program including its purpose, structure, governance, psychometric foundation, policies and procedures. Accreditation validates the integrity of the CMCA program and is a mark of quality.

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