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April 10, 2012
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News for community association managers

  In the News 
  • Homeowners group is a legal target in Martin shooting
    George Zimmerman, who says he was acting in self-defense in the fatal shooting of Trayvon Martin in Sanford, Fla., may not be the only target of legal action by the teenager's family. The homeowners association in which Zimmerman is a member and which manages the property where the shooting took place could be brought into civil court by the family, according to news reports. The Retreat at Twin Lakes homeowners association could prove to be a lucrative legal target, experts say. National Public Radio (4/2), The Washington Post/The Associated Press (4/9) Email this Story
  • Shooting could affect other community-watch efforts: Neighborhood-watch organizations have proved to be valuable in keeping residents safe and crime rates down. But the incident in Florida where a teenager was killed by a homeowners association's volunteer security leader is raising concerns about liability and legal responsibility when something bad happens. Police and legal experts are worried the fallout will be a drop-off in such volunteer efforts. The Post and Courier (Charleston, S.C.) (free registration) (4/9) Email this Story
  • Condo owner gets to keep religious plaque on doorpost
    A Connecticut condo owner will be allowed keep a religious-scroll plaque on a doorpost. The condo association initially told the homeowner to remove it and said it would fine her $50 per day if she failed to act. The condo association's lawyer said it was a misunderstanding and that bylaws do allow the Hebrew mezuzah to be hung., Conn. (4/4) Email this Story
  Leadership Strategies and Organizational Management 
  • What's on your leadership scorecard?
    Bosses shouldn't have any illusions about their abilities, says former Ogilvy & Mather CEO Charlotte Beers. It's important to fully understand "the good, the bad and the ugly" of your leadership style to play to your strengths and compensate for your weaknesses. "Don't let someone tell you who you are. Keep your own scorecard," Ms. Beers advises. The New York Times (tiered subscription model) (3/31) Email this Story
  • Finding the right personality types for your organization
    Personality should be a key consideration in the hiring process, and finding people with certain traits can help your organization. For example, it's a good idea to find someone who is good at long-term planning. "You need someone with who can identify long-term goals, has a vision for the future and a strategic plan to get there," said Eileen Sharaga, a career psychologist. (3/28) Email this Story
  Ethics and Professional Conduct 
  • Would you treat your mother the way you treat your clients?
    Making a quick buck at your client's expense is often tempting, but it's seldom a smart strategy, write Allen Laudenslager and Bryan Neva Sr. It's better to treat your clients the way you'd want companies to treat your elderly mother, and deal with them fairly and honestly. "[I]f it's not fair to your mother, what makes it fair to your customer?," they write. ThoughtLeaders blog (4/4) Email this Story
Quarrel not at all. No man resolved to make the most of himself can spare time for personal contention."
--Abraham Lincoln,
16th U.S. president

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National Board of Certification for Community Association Managers (NBC-CAM)
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Phone: 866.779.CMCA (2622)
Fax: 800.845.4394
The National Board of Certification for Community Association Managers (NBC-CAM) is a 17-year-old independent board that sets the standards for community association managers worldwide. The board administers the Certified Manager of Community Associations® (CMCA) examination, a rigorous, three-hour test that measures managers’ knowledge of community management best practices. Passing the CMCA examination and maintaining the standards of the CMCA certification is proof that a manager is a knowledgeable, ethical and professional. CMCA-certified managers have the skills to safeguard the assets of homeowners’ associations, giving homeowners peace of mind and protecting home values.

The CMCA credential is accredited by the National Commission for Certifying Agencies (NCCA) which means it complies with NCCA’s stringent international standards for a professional certification program. NCCA accreditation provides independent validation that the CMCA program meets or exceeds twenty-one standards concerning various aspects of the certification program including its purpose, structure, governance, psychometric foundation, policies and procedures. Accreditation validates the integrity of the CMCA program and is a mark of quality.

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