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March 26, 2013News for travel agents

  Business and Industry Watch 
 
  • Southwest Airlines to add more destinations at Dallas Love Field
    Next year, airlines serving Dallas Love Field will be able to fly to any city in the country after the Wright amendment is repealed. The amendment limits flights from the airport, and its major carrier of Southwest Airlines, to nearby states. "I can't give you exact numbers, but I would expect we will see a substantial number of not just new destinations but also new flights out of Love Field," said Bob Jordan, Southwest Airlines executive vice president and chief commercial officer. The Dallas Morning News (free content) (3/23) LinkedInFacebookTwitterEmail this Story
The Power of Global Connections
ABC Premier Hotel Program™ lets you use our global connections to grow your business. Take advantage of our 30 plus-years of global relationships with hoteliers to provide your customers with multiple price points and hotel choices from luxury to economy. Secure the rooms your travelers want in high demand markets, and offer valuable amenities and services. Get the details
  Trends and Technology 
  • Young travel agents band together to fill need for new blood
    Young travel agents are rising to the challenge of an aging agent population and have built coalitions to boost recruitment and public promotion, this feature says. Leading the pack are ASTA's Young Professionals Society with membership of about 400, Young Travel Professionals and Millennials in Travel. Travel Weekly (3/25) LinkedInFacebookTwitterEmail this Story
Outdated Payment Processes Hinder Travel Company Growth
This American Express whitepaper explores how outdated payment processes are impeding travel company growth, while more sophisticated payment processes can help reduce waste, errors and fraud risk to help gain a competitive advantage. Download the free whitepaper now.

  Travel Weekly Spotlight 
 

The ROI of Privacy with TRUSTe Solutions
Investment in a Data Privacy Management Platform can deliver significant, positive financial returns for corporate bottom lines. The "Total Economic Impact (TEI) of TRUSTe" Study explains how Forrester Analysts calculated a 151% ROI for TRUSTe customers. Download the study now.

  Home-Based Agent Update 
  • Home-based agents to gather online for Agent@Home Expo
    The 2013 Agent@Home Expo is set to launch Wednesday to give home-based agents an opportunity to interact with suppliers and share knowledge with peers in the travel industry. The event includes live presentations by suppliers, who will offer advice on how to sell their products. TravelPulse (3/25) LinkedInFacebookTwitterEmail this Story
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  Consumer Travel News 
  • Puglia, Italy, offers warm comforts in winter
    Winter travel to Puglia, Italy, is superior to visiting in the summer, mainly because a winter visit is free from the pressing crowds that fill the streets during peak season, this feature says. Visitors in winter will find an acceptable trade-off from the sultry beaches -- abandoned during the off-season -- with cozy restaurants, beautiful hillsides and bountiful, delicious food fresh from local farms. The New York Times (tiered subscription model) (3/22) LinkedInFacebookTwitterEmail this Story
  Regulatory and Legislative 
  Best Practices 
 
  • Column: Collaboration is crucial to the industry's success
    Travel agents should shed the destructive "scarcity mentality" and strive to foster cooperation with their peers to ensure the collective growth of their profession, writes Allison Sodha, owner of Sodha Travel. "Together, we continue to transform our identity as agents and create innovative ways to share, sell, and showcase our brand. I hope we will remember that there is strength in numbers, and collectively we are responsible for our success as an industry," Sodha writes. Travel Research Online (3/22) LinkedInFacebookTwitterEmail this Story
 Under 40 and an ASTA member?
Under 40 and an ASTA member? Then you owe it to yourself to join ASTA's Young Professional Society (YPS). YPS gives a forum for today's young travel professionals to network, establish strong business contacts and share best practices. Join today.
 

  Small-Business Strategies 
  • Build your brand with your employees' help
    Companies can leverage the power of happy, engaged employees in building their corporate reputation and brand, writes speaker and consultant Kare Anderson. To do this, she writes, businesses should use employees to speak positively about the company, tapping their ideas to become ambassadors for your business' brand, and remember that if even a few workers bad-mouth your business, it will hurt your firm's reputation. Forbes (3/24) LinkedInFacebookTwitterEmail this Story
  • Little things add up in customer service
    Great customer service begins with attention to the details, such as just simply treating clients as fellow human beings, writes Flavio Martins with DigiCert. "Awesome customer relationships are founded on being nice to customers, working on behalf of customers and delivering consistent quality experiences that meet and exceed customer expectations," Martins writes. B2C Marketing Insider (3/24) LinkedInFacebookTwitterEmail this Story
  ASTA Spotlight 
  • Supplier webinars from NACTA
    If you want to hear about the latest offerings from top cruise lines and tour operators, check out the National Association of Career Travel Agents' extensive calendar of events. Open to all agents, webinars will give you a competitive edge. LinkedInFacebookTwitterEmail this Story
  • Updated findings from the cultural and heritage study presented in a webinar
    Mandala Research, in partnership with the U.S. Cultural and Heritage Tourism Marketing Council, updated the 2009 Cultural and Heritage Study. The study identifies, profiles and segments cultural and heritage leisure travelers. Top findings include length of traveler trips, travel distance, travel spending and number of trips. This information can be valuable information for agents who hope to better serve clients. To learn more about this study, join ASTA as Laura Mandala, founder of Mandala Research, presents the most recent findings related to the behavior of the cultural and heritage traveler. Register for the March 27 webinar today. LinkedInFacebookTwitterEmail this Story
Learn more about ASTA ->Resources  |  Conferences  |  Consumer Travel Information  |  Join ASTA

  SmartQuote 
It is often laziness and timidity that keep us within our duty while virtue gets all the credit."
--François de la Rochefoucauld,
French writer


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