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February 21, 2013
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Spa industry news

  Spa Spotlight 
 
  • Washington waterfall retreat at Salish Spa
    Located in a cozy lodge, the Salish Lodge & Spa in Snoqualmie, Wash., surrounds guests with the splendor of the Pacific Northwest. Before visitors get to the spa's eucalyptus steam room or treatment suites, they first are enveloped in the mist and sound of the 268-foot waterfall outside. "[Y]ou have the beautiful drive in, you see the falls and then you come into this warm setting in the lodge," says Melanie Silver, the spa's director of rooms. "The experience we create gives guests a memory to take home. We have a rainbow every day." DAYSPA magazine (2/2013) LinkedInFacebookTwitterEmail this Story
  • New fitness spa debuts in South Korea
    The Lumi Spa & Fitness center has opened in the Park Hyatt Busan on South Korea's coast, and the oceanside spa employs Korean and European spa traditions in its treatments. Guests can use the lap pool or sign up for the signature French pumice body exfoliation, or try the steam room and sauna. SpaOpportunities.com (2/20) LinkedInFacebookTwitterEmail this Story
Breath Pedi-Lounge
Allows client to remain in one chair during & after pedicure with three adjustable positions
Top size 27"x68", Camel vinyl — 1 1/2" foam & Wenge veneer, Adjustable head and two-piece foot cushions, Easy pedicure-bowl access (18.5" sold separately), Weight capacity 450 lbs. /chair weight 73 lbs.
Retail Price is $1,495.00. Visit www.etopa.com
  Retail Rundown 
  • How Oscar wannabes put their best face forward
    Aestheticians move into high gear before the Oscars, as flawless complexions become ever more crucial for actors walking the red carpet. Some celebrities opt for laser toning, firming treatments, and lymphatic drainage ahead of the ceremony. High-definition TV cameras make the skincare treatments crucial, facialists and dermatologists say. "It's brutal. You can see a hair follicle," said facialist Nichola Joss. "You can see a pimple before it's even a pimple." The New York Times (tiered subscription model) (2/20) LinkedInFacebookTwitterEmail this Story
  • New hair trend: Now you really can remember the '60s
    The beehive is back -- and so are its swingy cousins, the flip and bouffant. Celebrities and TV shows such as "Mad Men" have resurrected 1960s hairstyles, and translated them into present-day trends. Even the Twiggy-style pixie cut has been making an appearance. BecomeGorgeous.com (2/18) LinkedInFacebookTwitterEmail this Story
  • Cosmetic procedures jump 5%, driven by Botox
    Last year saw a 5% increase in the number of cosmetic procedures, and the popularity of Botox and dermal fillers fueled much of the growth, according to The American Society of Plastic Surgeons. While minimally invasive procedures grew, plastic surgery procedures fell, the group said. The Baltimore Sun/Reuters (2/20) LinkedInFacebookTwitterEmail this Story
5 tips for managing negative online comments
The Internet gives your customers a voice online, but what can you do when that voice is yelling negative comments? With 5 tips, you can learn how to positively respond and help direct the conversation. Read the article and learn the 5 ways to respond positively.

  Hospitality Trends 
 
  • Women see flat irons, good shampoo as hotel must-haves
    Women want to see chargers for electronics, hair-straightening irons, yoga mats and quality shampoo in their hotel rooms, a Hyatt Hotels & Resorts survey shows. Women want these items because they would have less to pack. Some hotels are offering hair-straightening irons and upgraded blow dryers upon request. Another request: better communication and ways to leave feedback. USA Today/Hotel Check-in blog (2/19) LinkedInFacebookTwitterEmail this Story
How to Achieve IT Agility: A Survival Guide for IT Decision Makers
When business teams add new apps and services to already-strained networks, IT departments are accountable for making everything work. Is your team ready for this challenge? Read this eGuide to learn how IT teams are automating their networks, why they're utilizing Ethernet fabrics and SDN, and what success looks like as they regain network control and business relevance.

  Business Best Practices 
 
  • How to stop revolving-door employment
    Keeping workers happily engaged on the job is key to keeping them around, and ensuring they have a good relationship with their bosses is the first step, writes James Duval, who heads technology and electronic entertainment at GKBC. Duval's other tips: Providing enjoyment and challenge on the job, smoothing out office stress and making sure workers' values line up with those of the company. B2C Marketing Insider (2/20) LinkedInFacebookTwitterEmail this Story
The ROI of Privacy with TRUSTe Solutions
Investment in a Data Privacy Management Platform can deliver significant, positive financial returns for corporate bottom lines. The "Total Economic Impact (TEI) of TRUSTe" Study explains how Forrester Analysts calculated a 151% ROI for TRUSTe customers. Download the study now.

  Customer Service 
  • Don't make me wait: Why customers leave your lines
    Customers aren't going to wait longer than 10 minutes for service, a recent poll shows, and even that length of time is going to turn some of them irate enough to bail on your business. Businesses can erase the wait with virtual queuing systems and other technology, or at least create multiple servers for a single line, writes Perry Kuklin, marketing and business development director for Lavi Industries. B2C Marketing Insider (2/20) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  • How sexism is alive and well in the workplace
    Women still make less money than men, holder fewer positions of leadership, and suffer more sexual harassment, research shows, and those are just a few of the ways that the American workplace still shows sexism. A study in Psychology of Women Quarterly also showed that women have to try harder then men when seeking a pay raise. The Huffington Post (2/20) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
Learn more about ISPA ->About ISPA  |  Events  |  Join ISPA  |  Education & Resources  |  Contact Us

  SmartQuote 
Never help a child with a task at which he feels he can succeed."
--Maria Montessori,
Italian physician and educator


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