Reading this on a mobile device? Try our optimized mobile version here:

February 13, 2013News for hotel and lodging professionals

  Front Desk 
  Business Update 
  • Virgin Hotels eyes brand differentiators ahead of launch
    According to Virgin Hotel officials, the brand is starting to take shape: The first Chicago property is on target for a 2014 opening. "We will have translated very nicely the Virgin tone of voice into the hotel business at a time when consumers are looking for something just a little bit different," said Raul Leal, CEO of North America for Virgin Hotels. (2/11) LinkedInFacebookTwitterEmail this Story
  • Elevation Hotel and Spa in Colo. is sold
    Boxer Property has announced its purchase of Elevation Hotel and Spa in Mount Crested Butte, Colo. "This is the second addition to the hospitality portfolio we are assembling. Boxer is interested in irreplaceable, premier hotels and resorts where well-capitalized ownership can bring them back to a five-star status," said David Kayle, Boxer Property's acquisitions manager. (2/12) LinkedInFacebookTwitterEmail this Story
  • Other News
  Market Trends 
  • Hotel industry is building up confidence, Gettys CEO says
    Roger Hill, chairman and CEO of design firm Gettys, says the hotel industry is regaining its confidence as it continues to move past the effects of the economic downturn. "A lot of people are reflecting on (lessons learned from the downturn), and there is some more diligent underwriting processes that are being put into transactions. That will keep an appropriate lid on new supply. That will make this next leg of the recovery that much stronger and lengthier," Hill said. (2/12) LinkedInFacebookTwitterEmail this Story
  • Other News
  Best Practices 
  • Clean hotel helps to ensure satisfaction, promotes safety
    Victor Aburto, director of housekeeping at Montage Beverly Hills in California, discusses what he looks for in a good housekeeper, and how the hotel deploys green cleaning practices. "One of the key drivers for guest engagement is that our environment is stunningly clean, which implies safety. It becomes very difficult for our guests to focus on the experience if it does not feel and look clean," Aburto said. Hotel Interactive (2/11) LinkedInFacebookTwitterEmail this Story
  • Station Casinos reveals sketch of Calif. casino project
    Station Casinos has unveiled the design of the $800 million Graton Resort and Casino outside Rohnert Park, Calif. The resort is slated to open late this year. "I've worked hand in hand with Station and their architects to create something modern that would be timeless and reflect the local landscape and colors," Graton Rancheria Chairman Greg Sarris said. Station Casinos officials said a hotel would be built at a later date. The Press Democrat (Santa Rosa, Calif.) (2/12) LinkedInFacebookTwitterEmail this Story
  AH&LA News 
  • PCI compliance 101
    Credit card standards have changed, and if you don't change your policies, you could be putting your guests' private information at risk and incurring millions of dollars in damages. In response, AH&LA's Technology Committee created a thorough manual, The PCI Compliance Process for Hotels, making this complicated matter easy to understand and implement. Funded by the Foundation, AH&LA members can download their free copy. LinkedInFacebookTwitterEmail this Story
  • Get new supervisors up to speed
    Supervisory skills can help employees move quickly up the ladder to career success. The newly published fifth edition of Supervision in the Hospitality Industry (Ninemeier/Kavanaugh) available from the American Hotel & Lodging Educational Institute, includes access to additional online learning for key supervisory skills. For more information, visit LinkedInFacebookTwitterEmail this Story
Learn more about AH&LA ->Home  |  Join AH&LA  |  Educational Institute  |  Foundation

Several excuses are always less convincing than one."
--Aldous Huxley,
British author

LinkedInFacebookTwitterEmail this Story

Subscriber Tools
Print friendly format | Web version | Search past news | Archive | Privacy policy

Account Director:  Candace Donlin (202) 407-7861
A powerful website for SmartBrief readers including:
 Recent AH&LA SmartBrief Issues:   Lead Editor:  Katie Parks
Mailing Address:
SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004
© 1999-2013 SmartBrief, Inc.® Legal Information