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November 27, 2012News for hotel and lodging professionals

  Front Desk 
  • Interest grows for all-inclusive resort model in the U.S.
    U.S. hotel firms are reportedly exploring opportunities in the country's all-inclusive market as demand for the segment continues to rise, this feature says. "The topic has been on people's radar for a decade, but the momentum has been more recent. And that interest is a response to the market and the companies that are already there," said Scott Berman, principal at PricewaterhouseCoopers. (11/26) LinkedInFacebookTwitterEmail this Story
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  Business Update 
  • Owner of Four Seasons Hotel New York rejects $900M purchase offer
    Four Seasons Hotel New York owner Ty Warner has turned down a $900 million purchase offer for the property. "Due to the continued strength in the New York real estate market and impending fiscal cliff, he does not feel that this is an advantageous time to sell this iconic property," said Donna Snopek, chief financial officer of Ty Warner Hotels and Resorts, in a statement. Bloomberg Businessweek (11/26) LinkedInFacebookTwitterEmail this Story
  • Revel looks to secure additional capital for liquidity
    Atlantic City's Revel casino resort is working with lenders on a deal to get additional financing for liquidity as it seeks to improve its products and services and recover from Hurricane Sandy. "The additional capital will provide us with the liquidity necessary to allow the market to recover from Hurricane Sandy, and execute our strategic build-out of exciting new gaming, food and beverage, and entertainment amenities. These new offerings will allow us to enhance our product, improve our customer experience, and create value for our stakeholders," Revel Chairman and CEO Kevin DeSanctis said. TravelPulse (11/25) LinkedInFacebookTwitterEmail this Story
  • Other News
  Market Trends 
  • Inbound, outbound travel in Europe is forecast to rise in 2013
    More Europeans are expected to travel to foreign destinations in 2013 with an expected increase of 1% to 2% in outbound travel, the ITB World Travel Trends Report shows. International arrivals are also expected to strengthen by 1% to 3% next year due to demand from emerging travel markets such as Brazil, China and India, the report indicates. TravelPulse (11/26) LinkedInFacebookTwitterEmail this Story
  • Luxury hotels ply guests with exclusive spaces
    Several high-end hotels in the U.S. and the U.K. have turned to offering private lounges as a special perk for high-paying guests, this feature says. For example, the One Aldwych hotel in London offers a private lounge that provides complimentary massage services, snacks and Internet access. USA Today/Hotel Check-in blog (11/27) LinkedInFacebookTwitterEmail this Story
  • Other News
  Spotlight on Technology 
  Best Practices 
  • Column: Courtesy holds could help raise conversions in hotels
    Hotels that experience longer average stays and have higher rates should consider offering courtesy holds for call inquiries, as it allows them to increase conversions rates, Doug Kennedy writes. "A well-trained sales team will easily know when the conditions are right to offer courtesy holds, such as when callers are inquiring about dates that are far enough out that availability will not be impacted and when callers ready do express legitimate reasons for not being able to commit at the moment," Kennedy writes. Hospitality Net (11/26) LinkedInFacebookTwitterEmail this Story
  • Other News
  AH&LA News 
  • Professional certification for every facet of hospitality

    Widely recognized as the leader in hospitality certification, the American Hotel & Lodging Educational Institute supports and encourages the certification of hospitality professionals at every level of their career. To explore the range of professional certifications available, call 888-575-8726 or visit LinkedInFacebookTwitterEmail this Story
  • Pool lift deadline approaching

    Review your compliance needs in advance of the January 31, 2013, ADA pool and spa accessibility deadline. In May 2012, the Department of Justice (DOJ) granted a one-year extension and issued two guidance documents related to its interpretation of the requirements for pool and spa accessibility in the 2010 Standards for Accessible Design. Details on what properties need to consider when coming into compliance can be found here. LinkedInFacebookTwitterEmail this Story
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--George Herbert,
Welsh-British poet, orator and priest

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