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July 13, 2012
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News for the retail banking industry

  Top Story 
  • Banks offer prepaid cards that appeal to more consumers
    As banks continue to lower their prepaid card fees in order to remain competitive in serving the "underbanked," they're also adding features to appeal to mainstream customers. "Prepaid cards have been moving upmarket, to middle-income customers," says Rachel Schneider, vice president at the Center for Financial Services Innovation. CNBC (7/11) LinkedInFacebookTwitterEmail this Story
  The CFPB Today 
  • Will new CFPB forms pay off for banks in the long run?
    While it may be a hassle for banks to change to the new mortgage disclosure forms that the Consumer Financial Protection Bureau has proposed, there could be a positive payoff, says Scott Stucky, COO of DocuTech. He says he believes the new forms will be easier for consumers to understand, leading to consumers becoming more confident in the mortgage market and in banks. Bank Systems & Technology (7/12) LinkedInFacebookTwitterEmail this Story
  Retail Banking Roundup 
  • BB&T leads in firm's small-business banking report
    BB&T ranked highest on ath Power Consulting's latest small-business banking report, based on customer evaluations. Capital One and Synovus were also top performers. "[T]he highest rated banks were those whose employees determined a prospect's needs before making any product recommendations," said ath Power CEO Frank Aloi. Bank Systems & Technology (7/12) LinkedInFacebookTwitterEmail this Story
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  Emerging Channels 
  • How men and women interact with mobile differently
    Men and women in the U.S. tend to prefer to accomplish different tasks on their mobile devices, according to a survey by Prosper Mobile Insights. Women like to confine their social networking and e-mail to mobile, while men are more likely to do their instant messaging and banking exclusively on mobile. eMarketer (7/12) LinkedInFacebookTwitterEmail this Story
  Industry News 
  • Banks won't face civil antitrust lawsuit over ATM fees
    A court has sided with several large banks in a lawsuit alleging that the institutions colluded to fix ATM network interchange fees. The 9th U.S. Circuit Court of Appeals upheld a lower court ruling that the plaintiffs had no standing in the case because they never actually paid interchange fees. Reuters (7/12) LinkedInFacebookTwitterEmail this Story
  Legislative Affairs 
  Career Development 
  • 4 steps to take when you're verbally attacked at work
    If you're verbally attacked at work, stay calm and walk away, Anita Bruzzese writes. Ask to meet later in private to discuss the issue and frame your comments about inappropriate remarks with "I" statements such as "I don’t like it and I want you to stop," she writes. The QuickBase Blog (7/11) LinkedInFacebookTwitterEmail this Story
  CBA Connect 
  • CBA LIVE 2013 -- Save the date!
    Mark your calendars now for CBA LIVE 2013, March 11-13 in Phoenix, Ariz. CBA LIVE is the must-attend event for the top retail banking executives. Our programming includes information-packed, solution-based sessions to provide answers to the challenges you are facing. Our general sessions feature recognized industry leaders sharing their expert insight on current issues. With fresh perspectives and unparalleled networking opportunities, you cannot afford to miss CBA LIVE!

    We bring together the best in the industry from nine disciplines to broaden the scope of insight and provide takeaways that span the retail banking community. Our forums include:
    • Auto Finance
    • Community Reinvestment
    • Deposits & Payments
    • Default Management
    • Emerging Channels
    • Fair Lending
    • Home Equity Lending
    • Small Business Banking and
    • Student Lending.

    The exhibit hall is packed with the suppliers and vendors you rely on. CBA LIVE will provide you with the tools you need to navigate the challenges facing the industry today. Click here for 2012 highlights. We hope to see you at CBA LIVE 2013 in Phoenix!

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As time passes we all get better at blazing a trail through the thicket of advice."
--Margot Bennett,
Scottish-Australian writer

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