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January 30, 2013
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Spa industry news

  Spa Spotlight 
  • Putting on the Ritz: The $1,000 caviar-diamond facial
    What does $1,000 buy you? At the La Prairie spa at the Ritz-Carlton on Central Park South, it gets you a trip into high luxury, with a caviar-and-crushed-diamond facial that also includes hand and foot massage and steam-machine treatment. One reviewer said the results left her able to skip makeup for a week. York (1/29) LinkedInFacebookTwitterEmail this Story
  • Bliss out in British Columbia's spas
    From the Javanese treatments at the Taman Sari Royal Heritage Spa in the Hilton Whistler to Ayurvedic treatments at Vida Spa in the Fairmont Chateau Whistler to the "forest bathing" available at the Scandinave Spa, British Columbia offers spas that cater to those seeking relief from stress. The Vancouver Sun (British Columbia) (1/29) LinkedInFacebookTwitterEmail this Story
  • Personalized service drives Four Seasons Spa in Beijing
    The Spa at Four Seasons Hotel Beijing combines traditional Chinese medicine and customized treatments using top French skincare brand Biologique Recherche for a highly personal experience that is unique to the city. The goal of the spa is to reflect the same attention to detail that the hotel gives guests and to create a place "where they know they are receiving a service tailored exclusively for them," said spa director Fay Sirisopa. Luxury Travel Magazine online (1/29) LinkedInFacebookTwitterEmail this Story
  Retail Rundown 
  • Sales of high-end cosmetics surge
    Makeup sales rose 11% last year, compared with 5% for the overall beauty market, according to NPD Group research, and what NPD calls the "prestige market" has seen resilient sales even during a struggling economy. Consumers view high-end cosmetics as "an affordable indulgence," says June Jensen, director of NPD Group Beauty U.K. (1/29) LinkedInFacebookTwitterEmail this Story
  • "Cosmeceuticals" see rapid sales growth
    Consumers are flocking to cosmetics with pharmaceutical ingredients, new research shows, especially for products with anti-aging properties. GBI Research found the "cosmeceuticals" market is experiencing a compound annual growth rate of 4.6% and is the fastest-growing part of the beauty market. Skin Inc. magazine (1/2013) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  • Local, fresh menu options are big dining trend
    Demand for fresher, healthier foods and expanded menu options beyond burgers and steaks are driving change in food and beverage offerings as hotels seek to keep guests in-house at mealtimes. A large percentage of attendees at the BITAC Food & Beverage East forum this week reported that guests are extremely or somewhat willing to try new menu items, a trend driving the additions of local dishes made from scratch with fresh ingredients and craft brews to many hotel menus. Hotel Interactive (1/28) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • Take the temperature on your sick days policy
    Small businesses that don't offer paid sick leave are risking the performance of their companies, writes Stephanie Faris, information systems specialist. When sick people come to work, they spread illness, lower productivity, distract others and slow down everyone's recovery. Intuit Small Business Blog (1/25) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Keep those customers from walking out the door
    To keep customers from leaving your business, find out what they think of the products and services, figure out which clients are most profitable, and send reminders to them about your offerings in the early days of the relationship, writes marketing expert Chintan Bharwada. Three other tips: Reward valued customers, try to get them to aggregate their business with your firm and craft a written marketing plan. B2C Marketing Insider (1/28) LinkedInFacebookTwitterEmail this Story
  Finance and Economics 
  Water Cooler 
  • Clocked in but checked out: Beating burnout
    Workers who burn out don't engage, they don't produce well, and they aren't happy. But there are ways to beat the burnout, and they start with focusing on the tasks you love, better balancing work and home life, and scheduling needed vacation time, writes Lisa Swan, executive coaching writer. When all else fails, she adds, it's time to chart your exit strategy. B2C Marketing Insider (1/29) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
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Resentment is like taking poison and waiting for the other person to die."
--Malachy McCourt,
Irish-American actor, writer and politician

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