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August 7, 2012
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Spa industry news

  Spa Spotlight 
  • Bedside spa treatments for hospital patients
    Patients in Dallas/Fort Worth hospitals can get a manicure, facial, massage or other treatment right in their hospital room through a company called SPAtaneity. "We service oncology patients and we are also working with those going through rehab," said SPAtaneity owner Missy Malone. WFAA-TV (Dallas-Fort Worth) (8/6) LinkedInFacebookTwitterEmail this Story
  • World's 9 best hot-water spas
    From Iceland's Blue Lagoon to the naturally hot waters of Altiplano, Bolivia, nature has created enough hot-water spas to satisfy most soak-seekers. This list of the nine best natural spas spans the globe. (8/3) LinkedInFacebookTwitterEmail this Story
  Retail Rundown 
  • Poll: Consumers love wavy hair, hate nail art
    A survey of beauty-product aficionados found that they're ready for the nail art and ombre hair trends to fade away, but they love celebrity Blake Lively's wavy hair and are committed sunscreen users. The BirchBox survey also found that customers don't understand sheet masks or BB cream, and that 42% would wear neon nail polish on the job. Inside Cosmeceuticals (8/6) LinkedInFacebookTwitterEmail this Story
  • Other News
  Hospitality Trends 
  • Experts: London hotels may have overestimated effect of Olympics
    Reports of "underwhelming" performance at London hotels over the course of the Olympic Games may have stemmed from hotel performance failing to meet operators' expectations, representatives from three data-tracking firms say. "Hotels are not empty by any stretch of the imagination; they're just not as full as expected. They're in the high 80s, but hoteliers expected them to be in the 90s," said Seamus MacCormaic, a director at (8/6) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • Advice for keeping contractors safe on the job
    When a small business hires contractors for a job, it can create safety hazards for everyone, but checking out the safety record of the contractor ahead of time can help. Other tips: Make sure subcontractors follow the contractors' safety rules, do a prejob safety check of the site, warn employees to stay clear of the area and regularly check on contractors to be sure they're not cutting corners on safe procedures. (8/6) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • What not to do with customers
    When engaging customers, don't drive them away by badmouthing competitors, giving a full-on sales pitch or leaving customers after the deal is made, according to this article. Do not be tempted to give in to last-minute demands either -- it would make the customer think they didn't get the best offer in the first place. In the case of hostile stakeholders, always maintain professionalism; speak with them, find out the reason behind their hostility and try to work things out peacefully. Inc. online/Sales Source blog (8/3) LinkedInFacebookTwitterEmail this Story
  Finance and Economics 
  • Build an audit-proof tax strategy
    Small businesses face a particular risk of being audited, so it's wise to take steps to minimize that chance, according to this article. Steven Aldrich of the Outright accounting system recommends practices such as drawing a clear line between business and personal expenses, clearly spelling out deductions rather than categorizing them as "miscellaneous," and meeting deadlines to avoid drawing scrutiny. (8/3) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  ISPA Info 
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He who fears he shall suffer, already suffers what he fears."
--Michel de Montaigne
French philosopher and statesman

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