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March 1, 2013
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News for luxury hospitality professionals


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  The Concierge Desk 
  • Celebrity chefs can enhance room-service menus
    The Chatwal in New York is among the many hotels that offer unique dishes for room service prepared by a celebrity chef. Others include The London West Hollywood in California, Nobu Hotel in Las Vegas and The Surrey in New York, this feature says. HotelChatter (2/28) LinkedInFacebookTwitterEmail this Story
  • Pa. spa offers lunch-hour face update
    A spa in Harmar, Pa., has launched a new lunchtime service that allows clients to get Botox and other wrinkle-reducing treatments in the middle of the workday. The Pampered Peacock medical spa offers 10-minute Botox sessions along with Juvederm gel injections. (2/28) LinkedInFacebookTwitterEmail this Story
  • Other News
Your hotel is at capacity. Your network shouldn’t be.
Connectivity is the number one priority for hotel guests. At the same time, guests are travelling with more devices than ever, putting pressure on your network. Comcast Business provides the capacity you need to satisfy guests, with Ethernet scalable up to 10Gbps. And Internet with speeds up to 100Mbps, complete with two separate modems at no extra cost. Learn more.

  Hospitality Trends and Technology 
  • Survey: Social media spending to double in five years
    According to research from Duke University's Fuqua School of Business, marketing officers are spending 8.4% of their budgets on social media, and that is expected to hit 11.5% by the end of this year. Over the next five years, they will spend 21.6% of their budgets on social media. On a scale of 1 to 7, just 9.9% say social media is "very integrated" to their strategy, and 15.2% believe it is not incorporated at all. (free registration) (2/28) LinkedInFacebookTwitterEmail this Story
  • What's on trend for time shares?
    Properties originally built as condominiums are ideal for conversion to time-share sites because time-share owners are used to having more space. "By converting a hotel or condo property, we can reduce the time it takes to deliver new resorts to our owners," said Alan Litwack, an executive with Wyndham Vacation Ownership. "For the business side, conversions provide a faster return on investment, which is ideal." Hotel Management online (2/28) LinkedInFacebookTwitterEmail this Story
  • Hotel rec rooms are all the rage in digital age
    Hotels are going back to traditional recreation rooms to tear guests away from playing games on digital devices -- and some are ditching separate rooms to house the fun. The Pod 39 hotel in New York added two pingpong tables next to a bar in the lobby where guests can enjoy snacks, while other hotels are sticking to rooms packed with coin-operated games, board games and billiards. USA Today/Hotel Check-in blog (2/28) LinkedInFacebookTwitterEmail this Story
  • 2013 forecast is holding strong, travel experts say
    Hotels around the globe are doing relatively well so far this year. As long as they can "maintain rate, capitalize on changing channel mixes and create value creation offerings," the trend should continue, experts say in this feature. TravelClick says "the top 25 U.S. markets will see an increase of 3.7% in ADR, a 1.9% boost in occupancy and a 5.9% surge in revPAR," this feature says. "We see in most markets, the markets are relatively stable. The top 300 markets are showing stability and growth," said John Hach, a TravelClick executive. (2/28) LinkedInFacebookTwitterEmail this Story
  • Other News
FEATURED VIDEO: The Traits of Very Successful Leaders
Someone who is a good leader knows how to get work done, but a great leader is someone who inspires employees to do their best all the time. Linda Rottenberg, the co-founder and CEO of Endeavor, tells us about some common traits among successful leaders. Watch the video now.

  Spotlight on Development 
  • Bellagio completes refurbishment of its Spa Tower
    The Bellagio casino resort in Las Vegas said it has completed a $40 million refurbishment of its 928-room Spa Tower. The renovation, which began last summer, includes three new suites. "The completion of the Spa Tower remodel marks a significant milestone in the evolution of the Bellagio guest experience," said Randy Morton, president and chief operating officer. Las Vegas Sun (2/27) LinkedInFacebookTwitterEmail this Story

Time and Attendance: The Core of Managing and Measuring Your Workforce
Based on data from Brandon Hall Group's 2014 Workforce Management Study, this paper explores the evolution of time and attendance, the impact of automation and integration, and the key role time and attendance solutions play in managing and measuring today's workforce. Read the Paper and Learn More

  International Update 
  • New hotels are coming to Costa Rica, but occupancy lackluster
    Seven hotel openings are happening in Costa Rica between December 2013 and November 2014, but occupancy could be better. According to a survey by the chamber of 152 hosting companies across the country, 40% say occupancy in December and January was "regular," 30% say it was "poor," 12% find it to be "good," and just 7.3% say it was "very good." Hotel Management online (2/28) LinkedInFacebookTwitterEmail this Story
  • Other News
  Luxury Hoteliers News 
  • Culinary masterpieces at a price
    Treat yourself to some of the world's most expensive cuisine that is pleasing to the eye and to the palate, but may put some pressure on the wallet. Diamond-encrusted toothpicks, sushi artworks and edible gold dusting are some of the special ingredients. Read more. LinkedInFacebookTwitterEmail this Story
  • Top-notch food and service go hand in hand
    Zagat recognizes the importance of excellent service to complement delish food, especially for business travelers, who often entertain clients and cannot separate food from service in the ultimate gastronomic experience. It has put together a list of restaurants with the finest service across 25 cities in the United States. Read more. LinkedInFacebookTwitterEmail this Story
Luxury Hoteliers:   LinkedIn

Mediocrity knows nothing higher than itself, but talent instantly recognizes genius."
--Sir Arthur Conan Doyle,
Scottish-born writer

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