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March 7, 2013
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News for software and services professionals

  Today's Software Buzz 
5 positive ways to respond to negative comments.
Social media is a great way to connect with your customers, but what do you do when the conversation takes a negative turn? With 5 tips, you can learn how to positively respond and help direct the conversation. Read the article and learn the 5 ways to respond positively.

  Cloud Computing 
 
  • Vendors join for Linux-based test site for health care software
    A Linux software-testing facility created by Red Hat, Intel, Dell and VMware is intended to let small to midsized medical facilities analyze and launch health care software for x86 servers. "Through this alliance, we are poised to give customers, especially midsized hospitals, greater choice and flexibility for meeting meaningful use requirements," Dell's August Calhoun says. The VAR Guy (3/5) LinkedInFacebookTwitterEmail this Story
  • Panel weighs the ease of getting forensic evidence from the cloud
    Gathering forensic evidence from a cloud service is a tricky endeavor, according to speakers at a panel session at the RSA Conference. "In cloud, we're still struggling with definitions," said Steven Teppler of the Kirk-Pinkerton law firm. He added, "This causes problems for attorneys. We may not get answers that are complete because we don't know what to ask." Network World (3/6) LinkedInFacebookTwitterEmail this Story
  • Why IT needs to embrace cloud computing's disruptive nature
    Tech and business leaders must embrace the disruptive force cloud computing is having on business and the realm of doing business, according to John Considine, chief technology officer at Verizon's Terremark division. Now is the time to establish relevancy in cloud computing, Maribel Lopez writes. "As they face this disruption, CIOs and IT leaders have to look at moving up the stack and spend less time on low-level operational tasks," Considine said. Forbes (3/6) LinkedInFacebookTwitterEmail this Story
  • Other News
Managing Your Network Growth
With mobile data growth, operators face increased traffic volume and management complexities. Knowing what subscribers are doing, and the effect their data usage is having on the network can make the difference between thriving and surviving. Context aware technologies maintain a high performance quality while expanding offerings for increased revenue.
Click here to learn more.

  Mobile & Wireless 
 
  • AT&T establishes mobile emergency system for seniors
    AT&T is working with Numera and Valued Relationships to offer a mobile personal emergency response system for senior citizens, Brian Horowitz writes. The system, to be available as a managed service, will incorporate GPS functionality and machine-to-machine communications technology, allowing users and caregivers to connect. eWeek (3/6) LinkedInFacebookTwitterEmail this Story
  • Other News
Combating Identity Theft in a Mobile, Social World
Mobile connectivity threats extend from consumers to the business environment. But who is really responsible for securing sensitive information? Smart business leaders are becoming proactive on the matter. Learn how to get protected in this white paper. Download the white paper now.

  Security & Privacy 
 
  • DT portal shows where cyberattacks are happening now
    Deutsche Telekom has put up a portal at sicherheitstacho.eu that provides a real-time snapshot of global cyberattacks as they occur, Lucian Constantin writes. The company is using a network of nearly 100 "honeypot" sensors to provide the data. The website will also offer monthly statistics on cyberattacks. Network World/IDG News Service (3/6) LinkedInFacebookTwitterEmail this Story
The ROI of Privacy with TRUSTe Solutions
Investment in a Data Privacy Management Platform can deliver significant, positive financial returns for corporate bottom lines. The "Total Economic Impact (TEI) of TRUSTe" Study explains how Forrester Analysts calculated a 151% ROI for TRUSTe customers. Download the study now.

  Government IT 
  SIIA News 
  • Register for 2013's Customer Success Summit
    The SIIA is co-hosting a worldwide executive summit about growing customer value on March 14 in San Francisco. Join us for this half-day seminar to hear case studies on how industry executives have increased conversion, retention or customer lifetime value. The three-part schedule ensures that you can share, learn and network with your peers. To join the waiting list, click here. LinkedInFacebookTwitterEmail this Story
  • Critical Success Factors for an Enterprise Mobile Strategy
    Organizations must fully develop an enterprise mobile strategy that considers both employee- and customer-facing aspects of today's continually expanding use of mobile technologies. It is important to consider the customer experience as they launch new products, services, and applications. Listen to this pre-recorded webcast featuring Grant Thornton as they share their experience of working with a broad array of companies highlighting the leading practices and some of the pitfalls that companies should guard against. LinkedInFacebookTwitterEmail this Story
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  SmartQuote 
Scientific progress makes moral progress a necessity; for if man's power is increased, the checks that restrain him from abusing it must be strengthened."
--Anne Louise Germaine de Staël,
Swiss author


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