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| Passenger Experience |  |  |
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- Virgin Australia plans VIP lounges
Virgin Australia will launch Invite+, a private lounge club for elite passengers such as celebrities, politicians and corporate leaders, this feature says. The lounges, a move to compete with the Qantas Chairman's Lounge, will be at airports in Sydney, Melbourne, Brisbane and Canberra in Australia. Australian Business Traveller
(4/18)     
- Fliers can bypass long waits at airports with new services
Save time waiting in line at the airport, this feature says, by using immigration services such as Global Entry, which lets passengers check in at an electronic kiosk after a one-time background check. The Transportation Security Administration's PreCheck service is free, but open only to frequent fliers on American Airlines and Delta Air Lines. The company Clear requires iris scans and fingerprints before issuing a card that makes wait times go under five minutes. The New York Times (tiered subscription model)
(4/18)
- Airlines had record bag-handling performance in 2011
In 2011, 99.1% of checked bags were delivered on time by airlines, a recent study by SITA shows. The figure represents a record in the eight years that SITA has been collecting data. The rate of mishandled bags in 2011 dropped to 8.99 bags per 1,000 passengers. USA TODAY
(4/18)
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- APEX TVMC draws record attendance
Nearly 200 airline professionals, content service providers and distributors attended the APEX TV Market Conference in Brighton, England, this week, the most participants ever garnered at this three-day event. The TVMC also had 50 booths, a record number for the conference. The speaker's presentations for the educational sessions held during the conference will be posted to the members' only section of the APEX website in one week. APEX would like to thank all who contributed to making this year's TVMC successful, including Inflight Productions for its new and improved appointment announcements; TV Quiz Master Andy Grant, who hosted the TV Quiz and tested the international TV knowledge of our guests at the networking event; and our event sponsors: Panasonic Avionics, Walt Disney Studios Motion Pictures, TV5MONDE. Be sure to mark your calendars for the 2013 APEX TVMC, which is taking place in Lisbon, Portugal, 29 April – 1 May 2013.
- Job Listing: Product Line Manager II for Panasonic Avionics
Panasonic Avionics is the world leader in in-flight entertainment and communications, with most systems installed, most airlines served, and the industry's deepest knowledge base, developed with over 25 years of consistent product innovation and committed customer service. Panasonic is seeking a senior, experienced IFE Product Line Manager to act as the central authority with responsibility for management of a product line for systems comprising multiple units, software and complex integration requirements. Panasonic Avionics Corporation is headquartered in Lake Forest, California, with offices in Bothell, Washington; regional centers in Dallas, Singapore, London, Toulouse, Tokyo, Sydney and Dubai; system production facilities in Osaka; and field service, maintenance and sales facilities worldwide. The position is based in Lake Forest, Calif. For more information about the position, please contact: Lee Pinkofsky, lee.pinkofsky@panasonic.aero or (949)672-2011.
| SmartQuote | | |
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 | Things alter for the worse spontaneously, if they be not altered for the better designedly."
--Francis Bacon,
British author and statesman
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| About APEX |
The Airline Passenger Experience Association (APEX) encompasses a network of businesses and professionals that are committed to providing a world-class airline
experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience: from designing, building and installing
seating, entertainment and communications systems on commercial aircraft, to airport lounges and inflight dining. Visit www.apex.aero for more information.
APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe,
China, the Middle East, India and Southeast Asia.
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| | Recent apexnews Daily SmartBrief Issues:
- Wednesday, April 18, 2012
- Tuesday, April 17, 2012
- Monday, April 16, 2012
- Friday, April 13, 2012
- Thursday, April 12, 2012
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Contributing Editor: John McGran
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