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October 25, 2012
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Spa industry news

  Spa Spotlight 
  • About face: Texas spa focuses on high-end facials
    Relache Spa, a Dallas-area day spa, offers a wide range of treatments from massage to steam therapy, but for one reviewer, it was the spa's signature facial rejuvenation that got the highest marks. The spa's "microderm transformation facial" includes a diamond-tipped wand for exfoliation along with a peel, moisturizing and a neck massage. D Magazine (Dallas) (10/2012) LinkedInFacebookTwitterEmail this Story
Thinking Outside the Box
To stay relevant, companies need to spend as much time generating ideas for the future as they do running their businesses today. Read Boomtown: Think Like a Startup

  Retail Rundown 
 
  • Slap your face: A new anti-wrinkle technique?
    Tata Massage in San Francisco is giving the smackdown to facial wrinkles and sags with a Thai technique called face-slapping. It's just what it sound like: Smacks to the face that are meant to reshape collagen and improve one's looks. And owner Mawan Sombuntham said soon the spa will add yet another Thai tradition meant to reshape and firm: butt-punching. Daily News (New York) (10/24) LinkedInFacebookTwitterEmail this Story
  • Makeup for the midnight hour
    Vaseline on the brow bones will help reflect the light at night, while metallic eyeshadow will sparkle in the lights of a dance club. Those are among experts' tips for making the most of nighttime makeup. TV3 (10/25) LinkedInFacebookTwitterEmail this Story
[Free eBook] Hacking Value Delivery: The CIO and the Age of the Customer
CIOs today have a wealth of opportunity available to them in the Age of the Customer, and they play an even more paramount role in their organization as enterprises become increasingly digital and customer-centric. Unfortunately, CIOs are also up against outdated notions of their role - and limited budgets. As a result, too few CIOs have fully embraced the opportunity to drive their businesses into the customer age. Learn how to make the cultural change to a customer-first approach with this free eBook. Get it now.

  Hospitality Trends 
  • Lifestyle, boutique hotels stand out for personalized experience
    Boutique and lifestyle hotels are defined by their ability to provide a unique and individualized sensory experience to guests, said panelists at the Lifestyle/Boutique 2012 Hotel Development Conference this month. Attendees met to discuss the future of the segment and to further define it as a category. "A boutique hotel or lifestyle hotel is a big hotel trying to be small, and that's OK. This sector is less about branding the hotels than letting the guest brand themselves," said Commune Hotels and Resorts co-chairman Jason Pomeranc. HotelNewsNow.com (10/24) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • Finding your career without losing your life
    Balancing work and life is never easy, but it's especially hard for entrepreneurs, writes Hanny Lerner, founder of MOD Restoration. "I used to believe that taking 'time off' from work meant that my business wouldn’t grow as fast as it should. Now I am confident that achieving the work-life balance will actually help my business grow, and life would be a whole lot more fun and enjoyable," she writes. Forbes (10/24) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Holiday survival tips for small business
    Use social media to build awareness of your business, post gift suggestions online, and send out discount coupons to packages you're mailing out now. Those are just some of the ways small businesses can connect with customers and have a successful holiday shopping season, writes Connie Certusi, general manager of the Sage Small Business Accounting Solutions business unit. Accounting Today (10/24) LinkedInFacebookTwitterEmail this Story
  • How luxury retailers are using customer data to boost loyalty
    Loyalty programs that offer customers the perks they want while providing enough to data to determine why customers leave and how to bring them back are key factors for luxury brands looking to hang onto their shoppers in the age of the daily deal, writes Adara Media CEO Layton Han. He shares tips on using loyalty program data to hang onto existing members and bring back others who have left. MediaPost Communications/Engage: Affluent (10/24) LinkedInFacebookTwitterEmail this Story
  Finance and Economics 
  ISPA Info 
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  SmartQuote 
In any field, find the strangest thing and then explore it."
--John Archibald Wheeler,
American theoretical physicist


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